Best Buy is a store that offers a wide range of appliances, electronics, and tech services. Customers appreciate the ability to return appliances at lower prices, especially since people's preferences often change after bringing appliances home. The store features many stainless appliances, including refrigerators. However, there can be some misinformation from sales associates; for example, one customer was told that the panels on a Samsung Bespoke side-by-side refrigerator could be changed out, but this may not be true for all models. Customers can buy Samsung Bespoke refrigerators in white or stainless steel, but other colors are uncertain. The staff at Best Buy is highly praised for their helpfulness, technical knowledge, and friendliness. Employees like Roy and Landis are recognized for their expertise. The Geek Squad team, in particular, receives many compliments for excellent service and support on computer repairs. Customers mention that the technicians are respectful, knowledgeable, and provide clear guidance on using products and services like installation. For instance, an installation for a dashcam was quick and affordable, with staff members being kind and engaging in friendly conversations. Customers also value the store's honesty and thoroughness when helping choose products, such as laptops. Many appreciate the convenience of their services, including in-store assistance, installation, and repairs. Overall, Best Buy is seen as a friendly, professional, and reliable store that provides good prices, a wide selection, quality products, and attentive customer care.
Staff was helpful but a bit rude at the same time. Also previously my mom was told by an employee here that this item would be eligible for return in store but clearly it wasn’t…
August 2026
Nice place to actually see electronics before you buy. Friendly staff and helpful
July 2026
Great experience and great service when releasing Pokemon. I tried to avoid Best Buy’s cause they open at 10 but this Murrieta Best Buy just makes it very welcoming. Manager is dope I wish I knew his name but always comes out to hype us up and talk with us.
