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9AM - 5PM
1705 1st St, Napa
Banks
9AM - 5PM
3300 Jefferson St, Napa
Banks
“Looks like lots of bad reviews because of one bad employee. I have not interacted with her, so I can't speak to that however she no longer works there. I've been banking with them for 10+ years and am happy to keep my business there. All staff I've worked with are friendly, greet me by name and have been very helpful.”
“New Location to me. Friendly Staff who are ready to help. Had a great experience last week purchasing a vehicle that was owned by RCU. They helped with Paperwork and made transaction quick and simple for myself and prior owner.”
“Everyone greeted me as soon as I walked through the doors! I feel welcomed every single time I go here! They are always very thorough with the questions that I ask them!”
“Miriam and Community First CU delivered the best loan experience I’ve ever had!I highly recommend her and Community First for your financial needs! Thank you!”
“Thank you for the Staff at Wells Fargo (3255 Jefferson St Napa CA)Banker's name's Joseph, (on 08/2/22)made my experience at Wells Fargo better than ever He worked with good heart and clever. Would be wonderful to have more people like him who really want to work and want to help people. He's very helpful!”
9AM - 5PM
699 Trancas St, Napa
Banks
“The tellers at this small bank give the best customer service. They are friendly and patient with customers. I love going to businesses that make customer service a priority.”
9AM - 5PM
901 Main St, Napa
Banks
“I have consistently had good experiences with this bank over the years. My mother has been banking with them for over 30 years and I recently helped her with something (no fault on Wells Fargo's part) that only went as smoothly as it did because the manager Scott was willing to repeatedly go above and beyond what would have been an acceptable level of service. I would also like to give a nod to the security guard who is always very nice. This review is long overdue. I hope it makes it in and stays in. Wells Fargo in downtown Napa really showed up for us, and we sincerely appreciate it!”
“Surprised to see all the bad reviews. I come here several times a week for deposits for work and have never had any issues. Very occasionally the line can be a bit long but my personal bank account is at RCU and the wait time and level of staffing seems comparable. Overall I am usually in and out in 10 minutes. Everyone that works here is friendly and competent. No complaints!”
“I was so thankful for the ladies at this location today. I showed up at my wits end, fraud had locked me out of my account and my money, and to top it off another branch out of town didn't tell me to start a new account and transfer my funds I needed an appointment. Jennita was a sweetheart and spoke to her very busy coworker and she agreed without hesitation to thankfully help me despite her full load of appointments for today (I hadn't had access to funds for a week and resolving was taking way longer than I was told so I need access to my money or I wouldn't have money to even put gas in my car) well Lourdes or Lulu as she told me was a saint and fit me in between appointments and quite literally saved my day and entire week making it so I could get access to my funds FINALLY. I am so greatful that someone saw I was in such a bind and had the compassion and empathy to help me out when I really needed it. These girls went above and beyond to save me and I am greatful beyond what words can convey. Thanks again ladies. You rock!”
“Branch Manager Christina Salas helped me with my banking needs and she is the best associate in Bank of America, north Napa. Super friendly and amazing person. Her fast service and intelligent personality made my daily errands much convenient. She is an asset to the bank! Great job Christina! May God bless you and your family!”
10AM - 5:30PM
3263 Claremont Way, Napa
Banks
“I have been banking w Travis for a few years now, even when I questioned why this or that, the ladies at this bank have always been so polite and helpful! I've noticed the difference before covid and after, and these ladies are still patient as ever and there as much as possible! I hope they get the credit they deserve, my apologies if there is a male working at this establishment, the ladies are always so helpful every single one of them!”
Open 24 hours
257 Soscol Ave, Napa
Banks
“My husband and I have been banking with Chase since we became committed, wow, close to 16 years. In that time we seldom had to visit a branch as we do most of our banking online. However Ive recently had to visit this branch a few times in the last few months to make deposits I didn't feel comfortable making through the ATM. Let me just say, the customer service in the branch is exceptional. Each time Ive visited here someone acknowledge me upon entering; I mean who does that? I love it! Wait times have been only a few minutes and the tellers are always incredibly friendly and efficient. Love this branch! If you like great customer care, this is your bank.”
9AM - 5PM
1505 2nd St, Napa
Banks
“Phil Rapp of Bank of Stockton is dynamite. Mild mannered, polite, and attentive he gave me the respect and time to open an account and think about opening another one next year.”
9AM - 5PM
1500 Soscol Ave, Napa
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“Five stars for this location, four stars for RCU as a whole. This Napa branch generally delivers a positive experience - in case you do have to come to a physical location, the staff are friendly and helpful, and the line moves quickly. The main reason I'm not giving five stars is because RCU's new online banking aka "digital banking" is absolutely horrible. Sure, it looks nice, but from a user experience perspective, the old one was better. The old system was far more compact and laid out more efficiently, so you could see more information at once. Also, I have an issue with a vendor repeatedly charging my account that I did not authorize. They charge me $1 every month. Each month, I have to go through and file a claim. Apparently RCU has no way to block the vendor. Yes, it's only $1 a month, but it's a hassle to have to deal with over and over again. There should be a way to block that company from fraudulently charging me for something I cancelled, permanently. Also, if you're picky, RCU ATMs are sloooooow. If you go to an RCU branch and use an ATM there, it takes forever to load or process any transaction. Thankfully, RCU does reimburse ATM fees, so you can really just go across the street to a different bank, use their ATM, and be done in half the time... this has just frustrated me for years. Overall, RCU is a great choice compared to the big banks, and they have competitive rates on car loans, etc. I do like working with them. That said, there is room for improvement, so I think four stars is fair enough.”