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“Kahteerah helped me set up an account and clear up some stuff from an old account I had. She was very professional and knowledgeable, and great at customer service. I left another review but somehow it got credited to an Oakland Branch. Since opening my account, the manager, Justine, and Kessi and Kahteerah and really everybody there have been great. Really good branch to bank with.”
“I needed help setting up my Digital Account and a associate name Scott did a great job helping me set up my account, no waiting in line and the Staff was very friendly and professional”
“I'm a new member this year, I got help of all my financial needs, like home improvements loan, credit cards, auto loans, and others. They made it so easy and too time to understand my situation and made a decision, now it on my end to fulfill my obligations and responsibilities, kudos to all the staff of Patelco credit union at Fairfield thank you”
“Used for the atms that use touchless. The establishment is actually in the safeway in front of the cashier checkouts. The hours are up to date, and the area is relatively safe with plenty of parking. A lot of shops for any other activities.”
“I needed a document notarized last minute, and after calling a bunch of banks and notaries the lady on the phone said I could come here. She did it fast and efficiently. I don’t have an account with this bank but the employees were all so friendly and this lady saved my butt. You guys are awesome! Keep up the great work!”
“My wife and I have been Chase customers for quite a while and it is not until recently we learned that they offer free notary service at a lot branches. We made an appointment and went in to this branch today and were very happy with Corwyn's help in getting 2 documents notarized with multiple copies, all free of charge. Corwyn was one of the most courteous, professional and efficient bankers we have ever met. This kind of quality service from Chase makes their sometimes higher-than-average service fee(s) seems reasonable.”
“Man where do I start this place is amazing I have got every loan I have threw them and Lidia when she still worked there before she moved up did my very first loan and help build my credit since I was only 20years old and none else wanted to help me out but OE did and because of it I have great credit and have ever since been getting everything threw them and Cedric is one hell of a guy he has helped me with every other loan or anything else I might need help with since Lidia left and I recommend this branch to anyone or OE credit union for that matter you can’t find a better group of people who will give you what you want or what’s the best option for you thanks guys always going to be a member here”
“Banks are Banks, but this one is a step above.
HIGHLY RECOMMEND
The staff in Fairfield (and Winters) is amazing, and they take care of you through all the right processes.
Mary Poe took time to help point me in all the right directions when I started my first business, and that help was invaluable.
When Mary retired, and after moving out of the immediate area, I tried another bank more local to my new location for new business venture. It took them less than a year for me to close my account at the newer bank, and migrate it to First Northern, which has my other accounts. I really tried to use the local bank but First Northern is 100% worth the extra dive. .”
“I would highly recommend Chase Bank for anyone if you open up an account they give you $250 to begin with and then they are really kind people that work there. They make everything as easy as possible and I would never use another bank after using Chase Bank . If you lose your card it's so easy to get it replaced and they make sure everything is straightened out if someone scammed your account. I've been a Chase member for a lot of years now and would never use another bank . Come bank at Chase and you'll never go back to another bank ☺️”
“I highly recommend the Fairfield branch On Hillborn Rd. They’re always polite and professional. Whenever I go into the branch the team work’s efficiently so that my visit is a quick task. Thank you Ladies and thank you Bosley ?”
“Wonderful place for banking, personal loans, and car loans. Theyve really gone above and beyond in helping my family when we needed funds.
Shoutout to Tim and Jose! MVPs!”
“Chip reader at atm doesn’t work my perfectly good card works at every other chase bank tap and chip reader don’t wanna leave bad review one star is not cool here’s a 5 star review get it fixed. Asap.”
“The staff and management is absolutely the best. I have yet to experience a long wait time at this location, it is a hidden gem. I also will not go to any other locations, even if convenient.”
“We had some business to take care of and I came from Los Angeles without an appointment for some changes. This place was busy. I was advised by the manager,Derek later in the afternoon would be best. Upon returning the place was still busy for Thursday afternoon and all the employees went above and beyond helping everyone ensuring all needs were met. Derek answered all my questions and also informed me on another Services which made me comfortable. I will definitely be back and venture into what's offered thanks to this customer service interaction from Derek and his team.”
“I had Jay-Lyn walk me through a wire process to another state for my daughter from off of my B of A app. She was extremely precise, very clear in her directions and speech. Clear, patient and most polite. My congratulations to B of A for her and to her ?.”
“Would like to say thank you to Carmen Martinez as she was very nice when we went to see her. Also she is very knowledgeable as to how to process customers requests and needs unlike the Vacaville branch as it took them 3 months to finally tell us that none of their employees had the computer training to rent a box, shocked they started process but that was it gave keys but we were never logged in as to have rented anything! Thank God for Carmen Martinez for having the proper knowledge of how things work she took care of us in no time . Very professional , a real asset to BMO .”
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“Angel Huerta is the person you should see if you guys decide to bank at Travis.. he is a very nice person..very welcoming and great with customer service.. he has been very helpful since we walked in.. that day we were gonna give up on getting a new car because how chase the bank we bank with made us go back and fourth from chase to dealership to finding out at the end that Chase couldn’t help us which they could have just told us that in the beginning but wasted our time and it was very frustrating for us and was about ready to give up until I contacted the guy at the dealership and he told us to try Travis Bank and some other bank but Travis was the closest one to us and from there we met Angel Huerta he was very honest in letting us know that the vehicle that we had chosen was very expensive for a high mileage car and yes it was over 120,000 on mileage on a old ass car that I never really wanted it’s just I really needed another car so he helped us look for a different car and he choose the car that we really wanted in the first place which is more newer with lower mileage and cheap on gas and almost the same price.. we are soo happy with our new car..thank you to Angel Huerta.. 🙏”