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“6/25/2026 I have been a customer for decades with this bank. There's been different kinds of nice staffs working here. I have seen great customer service team staffs come & go.”
“I visited the branch to ask about opening a new account, and from the moment I walked in, I received exceptional service. Floribelle immediately let me know she would be able to assist me and never made me wait. She was friendly, professional, knowledgeable, and made the entire account-opening process smooth and easy. I truly appreciated how welcoming and efficient she was. Thank you for the outstanding customer service!”
“Wow... I read a few of the reviews here. And I have to say they are so out of the norm. I have been an NFCU client for 42 years and I have never EVER experienced anything like the complaints. Are there long lines? Sure, if you come at 5pm on a Friday! Or 9am on a Monday! Get real folks. That's like complaining about the wait at a breakfast place on mother's day! I have always been treated well and with proffesionalism. It's definately better than Wells Fargo or BofA....hands down!”
“The ambiance at this branch is welcoming. Tellers are friendly & helpful. Branch has a pleasant environment given that financial institutions tend to be snobby but NOT National City. Bilingual Staff on hand, staff is considerate of all.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Thank you Fidel for my signature loan, super helpful and efficient and time saving. Appreciate my point for everything long time member , everyone at my national city branch have beautiful smiles and great attitude. Salamat !!”