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“Alex was extremely helpful during our visit at the Plaza Bonita store on Saturday, 8/15/26. He was able to help transfer all three lines from one carrier to ATT and was helpful in allowing us to choose new phones and the appropriate plan for our family. Thanks so much, Alex!”
“My phone's screen died right on January 1st and this was one of the few places that was open and the only one that had the right parts in stock. The technician (Vince) was very nice and the price was quite reasonable. The problem was quickly diagnosed and the repair (screen replacement) was done. I was very happy.
The story continued, though, since next day I realized that something was not quite right with the camera(s). They would start, but then freeze in a couple of seconds. I called the store and Vince immediately offered his help. I dropped by and 30 minutes later the repair was done free of charge, no questions asked. Vince also explained what happened.
Very, very happy and grateful (especially since I had to leave the city the same day). Highly recommend.
Attached is the photo of Vince made with the repaired camera.”
“Finally a good Metro they have all been getting bought out by terrible retailers, but this one has great staff and is quick and knowledgeable. Thank you Melanie for replacing my mom's stolen phone quickly and easily ☺.”
“We were shopping for a new phone and the customer service was very good in helping us find the perfect phone for our needs. London Gray was knowledgeable and really helped us out. We will be back.”
“At first, it was not great. The system was down throughout the stores. However I got notified by Alex at the Sweetwater store when they were back up and to come back for assistance.”
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“Moses was very helpful and honest. My mother's phone got lost. He could have tried to get a sale from me. But instead he helped me save money. 100% I will look for him for any other thing I need with AT&T.”