“Best customer service experience I have had.Very attentiveThe young lady helped me set up my internet account.I had difficulty setting up on my own and with the help of telephone representative.The associated listened and verified my ID @ account information. My issue is resolved. Thank You”
“As soon as I walked into the store Priscilla greeted me with a warm smile and helped me make a claim to fix my cracked IPhone screen. She was very knowledgeable and friendly! They didn't try to make me buy the latest phone or get an upgrade (which I really appreciate). I will definitely be coming back to this store!”
10AM - 6PM
1635 Sweetwater Rd G, National City
Mobile Phones
“I love this cell phone shop. I've had 2 phones repaired myself and sent 3 family members to get repairs as well. The owner is very straight forward and doesn't nickel and dime you. Always tries to give you the best price and has even thrown in a free screen protector. Possibly because Ive sent him my families business. Lol. Great customer service in my opinion. Also has a great selection of accessories at a reasonable price.”
“Great place to shop for a video games and video game accessories and video game consoles. The staff is really honest and they're not just trying to make money off of you.”
“For sure, for sure is one of the cheapest Metro stores that I’ve been in since I’ve been with Metro for more than three years nowI truly believe this is the honest, honest store since they do not bundle up prices with the cases and screen protectors and the phone they go off and let you knowwhat you’re getting definitely coming back. Six months later for my next upgrade 100% recommend.”
“Had a smooth switch of phone carriers to cricket wireless, the associate was glad to answer my questions and gave me such a great deal, if your looking for reliable service or even want to speak with respectful professionals I recommend this location.”
“Great customer service. I’m so satisfied with my visit. Got an amazing deal and everything I needed. Rosa was extremely knowledgeable and helpful and made the process of buying my kids first phone super easy!”
“I will be definitely going back here and taking all my business to the owner . A very nice older man real respectful and knowledgeable about repairing and service on phones . Great prices”
“I've been a Metro customer for over fifteen years. They have the best customer service people in the industry. Plus the rates were reasonable compared to other wireless provides.”
“There are always friendly people in Spanish to help you. So much so that despite living in El Cajon... we prefer to go down to Chula Vista to be well attended to and answer any questions for as long as you need.”
“Thank you Dalia for going above and beyond for us on Black Friday. She was multitasking the whole time helping a full store while being the only rep on the shift. Helped my whole family out and we love our devices. Explained everything and made the process easy. Shoutout to her for her patience, some customers were frustrated and beyond rude given the wait and that she was the only person working. I feel for the employee. Dalia you were amazing and we will be coming back !”
“Says temporarily closed but the store is OPEN! I received great service from Sam. I'm so happy with my phone. The price of the phone and the monthly plan is such a good bargain. I was with another company before and can't believe I used to pay so much. So glad I switched to boost.”
“Armando was very professional, friendly and was so patient with us throughout the whole process. It was such an overall satisfied great experience. Excellent customer service!!!”
“Nice folks, friendly and very helpful in registering two new phones even though we didn't purchase them at their store--being T-Mobile account holders was all we needed to get great customer service!”
“Evelyn gave me an exceptional and friendly service… :D we spend 20 minutes there and she took all the time to respond every question we had, she definitely knows how to treat a costumer.”
10:00 AM - 8:00 PM
3030 Plaza Bonita Rd Suite 1470, National City
Mobile Phones
“If you have any issues or need to transfer your phone Cesar is the man to help you out he was efficient on time and very courteous even tho I can be a bit of a Karen; the man is patient!!!”
“Thank you Silvia and Dominic for all of your hard help. I came into the store and what I needed was not on the shelf. Dominic and Silvia looked it up on the computer and it showed that it came in today. They went through a few boxes and then found it for me. I was impressed with their great customer service. Thanks so much”
“The service is amazing !Whenever I have issues the service representative Gustavo knows how to tackle any problem . Very communicative and professional. Thank you for the hard work you put into everything.”
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“iPhone 14 Pro, trying to get small fix to take into apple due to being under 1 yr warranty. Phone would not charge, I mentioned my issue with tech and he was only replacing cracked camera lenses so I could take to apple. Came back 30 min and he mentioned he checked phone out and found it was a small fix. Did not charge me for turning phone on and fixing small issue. Efficient and fast work, nothing but good vibes Would recommend 100 percent”