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“I want to highlight Ranjan’s outstanding customer service at this USPS location. All the staff out here is very courteous in general but I only happened to get on Ranjan's counter for most of my visits. Her courteous, professional, and friendly approach makes every visit a pleasant experience. She consistently goes above and beyond to ensure customers feel valued and supported, leaving a positive impression every time. I sometimes drive out of the way to this location as it is always a pleasant experience.”
2 - 5PM 9AM - 1PM
160 J St, Fremont
Post Offices
“Woman at the counter has repeatedly and quickly helped me with complex tasks for mailing packages. Best post office service I've had. This post office is small, they are NOT open on Saturdays, and closed for lunch.”
“Saturday afternoon, only USPS is open until 4pm. Others closed at 12:30 pm.10 people in line and 3 employees helping ring up the customers... I was out the doorin10 minutes”
“This place is always quick and efficient. They know what they're talking about and they are polite and informative. The line went from 6 people in front of me to me in a matter of about 3 minutes. And that's with questions being asked and answered. I love this post office and the people who work here.”
“We had an excellent experience with our infant's passport application and photography. The entire process was seamless. A special thanks to JB, who was a pleasure to work with—he nailed the baby photo on the first try without us needing to do multiple takes. Highly recommended!”
“The best post office I have ever been to in the area the best service although I remember the last time I was there, there’s a power outage and the way that the individuals working there. They really were very professional about it and dealt with it very well and I prefer this post office over the Castro Valley location thank you so much for having such great service And I look forward to coming back again one day.”
2 - 4:30PM 9:30AM - 1PM
3861 Smith St, Union City
Post Offices
“Great service here, very thorough, informative, and helpful.
I have never sent mail before… guy here was extremely helpful and didn’t make it complicated like I was worried it would be.”
“The ladies at this establishment are so sweet and recommend better packaging for cheaper pricing ! I always go for my shipping needs i have family across country !”
“My review is for passport application with an appointment. I had a smooth experience for this service. I was second in line when I reached 15 minutes before my appointment. I was served within 10 minutes of me being in line. The staff member helping us (Annaysa) was courteous and took care of all of our documents very well. She spotted a mismatch in one of the documents which probably could have gotten our application rejected. Within 10 minutes, we were done with our application review, oath-taking and mailing our application. Very happy with the service I received here.”
1 - 4PM 9AM - 12PM
1525 Gold St, Alviso
Post Offices
“I have a good experience with the staff for passport. I came after lunch to try my luck with walk in without appt and the staff was able to accommodate me since there was a last minute cancellation . Easy breezy once you have all the doc ready. I do have online appt at this location on different date and they asked me to cancel immediately so others can book it.”
“I want to say, the staff is so kind and professional at this location! I lost a receipt a few weeks ago, and I couldn't see her name but the lady on the very right hand side booth bent her back trying to get my receipt I lost. Literally so kind and professional. She didn't seem annoyed at all and the nicest. I can't thank her enough for the help she gave!”
2 - 5PM 9AM - 1PM
43456 Ellsworth St, Fremont
Post Offices
“I would like to give a shout-out to Grace. Came here today to activate a mail box my son had applied for online. Grace was very helpful, guiding me through every step of the process to get it activated. Despite being the only staff at a busy branch office, she was super patient, thorough, and very friendly to everyone.”
“Rapid Drop off is extremely convenient.
Scan prepaid label -> select options accordingly -> print out receipt -> drop off in the bin nearby/pass to the USPS staff over the counter
In and out within a minute or two”
“Efficient, professional, patient, and respectful service every time -- I've never had any issues at this post office and would highly recommend this USPS location & the team!”
“I would like to say Thank you so much MARIA for helping me. 10 star for you. Maria was so accommodating, nice, kind, and she has a long patience. I have a big box to send overseas and she approached me and help me without any hesitation.
Honestly, there's a few staffs that should help me but they went all at the back of their office so Maria can take my big box which was not fair to MARIA. By the way God bless you Maria and to other staff who doesn't want to help me cause they don't want to carry the big box well then shame on you Guys.
To clarify, this is April 12 2025 transaction only so who ever work on that day then shame on them except MARIA who helped me to carry my big box.
I also want to thank you the other Lady she's quite Old Asian who borrowed me a trolley cause I can't lift heavy stuff. If you read this Thank you so much.”
12:30 - 3PM 10 - 11:30AM
67 N Akron Rd, Mountain View
Post Offices
“Very nice and knowledgeable USPS employee answered all my questions
On getting the access to the Postal Office - I've just demonstrated my CA driving license, stated that I wanted to visit the Post office to check for my mail and I was allowed to drive in with no further questions”
“This is one of two Post Offices in the area that I know of that has a Self-Service Kiosk AND where the lobby is open 24 hours - AMAZING ? LIFE SAVER! The other Post Office with 24-hour Kiosk access is in downtown Mountain View. SO GRATEFUL! I can never make it to the post office before they close - so I LOVE LOVE LOVE the 24-hr Self-Service Kiosk. You can buy postage, get Priority Mail packaging and mail it all on your own. We are so lucky to have this available to us and I hope they never decide to close the lobby. Thank you USPS. Big fan of this service!”
“The bad reviews are justifiable, especially since the USPS website is not helpful at all. However, when you do know the correct pick-up hours, then there's not much to complain about. I had to pick up some mail because my address isn't fully validated or something, and it took under 5 minutes for them to find it all.
They should consider adding another timeslot, like on a weekend or maybe in the evening.”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
1 - 2PM 10AM - 12PM
1765 E Bayshore Rd suite f, East Palo Alto
Post Offices
9AM - 5PM
4260 Business Center Dr, Fremont
Post Offices
“Have always had a good experience dropping off packages or picking up missed certified mail has this location. This is one post office where people actually answer the phone and also help patiently look up packages.
This isn't a regular post office so do not come here to buy, postage, envelopes, etc.”
8:30AM - 4:30PM
4601 Lafayette St, Santa Clara
Post Offices
“The best one around. Easy to park, fast service and friendly employees too. I love coming here because it's so easy to reach from my workplace, ample parking, clean and the whole vibe is good. I would rather go here than anywhere else!”
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“The staff at the location are so patient and helpful. We went here after trying to get passport renewed at the Dusterberry Way location in vain. While the folks at Dusterberry had attitude and found every way to reject our renewal form, the folks at Newark patiently worked with the same form and got it done. Worth every mile of extra drive.”