“You wouldn’t think finding someone to gift wrap a present—something so simple—would be such a challenge these days. I wasn’t looking to have something wrapped at the store I bought it from; I just needed a place that still offered gift wrapping as a service. Turns out, that’s becoming a dying industry.
Enter Saugus Drugs & Hallmark.
I called right when they opened at 9am to ask if they could help. Drove over by 10am, and thankfully it was quiet. They not only wrapped my wife’s birthday gift, but also found the right box for it. I think I paid maybe $5 or $6, and honestly, it felt like a steal for the care they put in.
The woman who helped me was incredibly attentive. She asked me multiple times if I liked how it looked, made small adjustments, and genuinely seemed to care that it came out just right.
It’s been a few weeks since, and I still find myself thinking about how much that simple act meant. Thoughtful service like that is rare these days—and worth writing about.”
“I needed a notary at the last minute and contacted Denise and she was right there to help me out. She was a life saver. She’s professional, thorough, and accommodating. I will definitely be using her for all my notary needs.”
“I needed to complete a livescan and was pleased to see that they recently added the livescan service at this location. The process was quick and easy. They also had walk-ins available so I could get it done on my time.”
“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”
“It's a small office with with three windows. Most of the time two are open. Exception would be during holidays. Then I would see all three operating. There is a self serve kiosk which is available. Employees are friendly and professional.”
“These guys were so nice!! I was greeted as I walked in and gave my appointment time and sat down. Make sure you have your application filled out!! Jose helped me and was so kind and efficient, with a nice sense of humor. A very pleasant experience!!! note- there is no public restroom”
“Such a convenient location, always in an easy in, and out to satisfy your post office needs. Always helpful attendants to take care of you. Tons of parking in the front, side, and back of this commercial center”
“I was dealing with a frustrating situation involving a missing parcel that had been stuck in transit with no updates for days. After getting nowhere online, I came into the branch hoping for some clarity—and that’s when I met Victor, the branch manager.
Victor was not only professional but genuinely helpful and patient. He took the time to listen, pulled up the tracking information, and made several calls on my behalf to locate the package. Thanks to his persistence and clear communication, we were able to track it down and get it moving again.
It’s rare these days to find someone who truly cares and follows through. Victor turned a stressful experience into a positive one. Huge thanks to him and the team at this location—your help made all the difference!”
“Easily the most helpful post office workers I e ever had been going here for 6 years and if there’s confusion with a stamp they help you instead of get frustrated that you didnt select the right postage”
“I came in with some assorted boxes and envelopes unsure about the exact postage to use, and Marisa was so patient and helpful. She gave the best advice to spend less money and even let me use some tape to seal up my box. I've been to many other LA post office branches and never left feeling happier than when I went in. Marisa is a treasure!”
“This is my second time stopping by. The first one was not good at all. Probably it is because it's almost 5pm and they're closing soon. The male postal worker must be tired and he is not happy to answer inquiries. The second time, I came Friday afternoon. There was a line but it went fast. This lady named Sandra helped me to make the transaction easy. She explained to me in detail the differences regarding the amount of each mailing options. With that, it helped me a lot to decide. I agree with a fellow Yelper - Sandra has been a great. Recommended.”
“Since opening my online store , I have had no problems at all with my local post office and so long as none of my mail gets tampered with or stolen any more by the same thieves who pose as some kind of special cops lying about me to the post office workers so they can steal my mail and whatever money I should have through the mail coming via the post office ; so long as I receive all my mail from this point on I am giving a solid five star rating.....”
10AM - 4:30PM
18039 Chatsworth St, Granada Hills
Post Offices
“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”
“I’ve only had awesome experiences here at my local post office! Love the post office workers here! They are fantastic postal employees here at Tournament, not like the Unprofessional, Rude and Lazy to help customers post office employees at the Valencia creekside office!”
9:30AM - 4:30PM
24355 Creekside Rd, Santa Clarita
Post Offices
“Been going here every day for decades! This is the best USPS location in Santa Clarita hands down... or anywhere for that matter!! All of the staff are super helpful, friendly, and knowledgeable. I wish all the USPS locations were half as friendly and helpful as they are! Sylvia, Neva, Angel, Daniel, and all of the staff there always greet me when I come in and are always pleasant to work with. Can't say enough positive things about them! They deserve 10 stars and a commendation for dealing with some of the customers I have seen walk in there! Thank you for always going above and beyond in your service!”
“I am so surprised by all these negative reviews. For one, I have to say each postal worker I’ve ever interacted with has been the friendliest public workers I’ve met. I’ve only had to use the postal service only and can’t speak for the passport service area. There are plenty of parking, clean , short lines and I think one of the better looking ones. I’m located between two post offices and without a doubt, I go here , even if it’s out of my way. The other one is what I usually experience in the past… the usual, (long lines, not the cleanest, you’re treated like a number not a person ). As far as the postal rates, the workers have no control over that but can suggest alternatives.”
9:30AM - 3:30PM
13700 Foothill Blvd, Sylmar
Post Offices
“This post office has always been good about getting back to me on any customer service I might need. Also Rebecca provided great customer service specifically and was very patient with a less then patient customer. I've heard stories of other horrible post office, im glad the sylmar branch and it's employees are my local ones!”
“Honestly taken aback by the 1-stars. Ive been in the area for roughly 6 months, have had tons of mail and packages both delivered and picked up from this location, and I’ve never had a problem. Every time I pick up, everybody is courteous and professional.”