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“Moultrup Hardware does not only sell very fine hardware, they also offer the finest in service. And when purchasing finish hardware, with all the options and specifications, good service is everything.”
“Amazing customer service. Jacqueline understands exactly what you are expecting and the result is breathtaking! She redid our entire house, kitchen bathroom, living room with her signature hardware and we couldn't be happier! We highly recommend her and her long time "savoir faire".”
“I called ahead looking for specific screws and nuts to replace hardware on my motorcycle, and Neiko answered the phone with exactly the energy you hope for. Warm, helpful, and ready. That set the tone for the whole visit.
When I arrived, Allen took about 20 minutes with me to work through exactly what I needed. Patient, knowledgeable, and genuinely happy to help, not just pointing me to an aisle and walking away. Turns out he’s been doing this for 29 years, and it shows. When I got to the register, Neiko was the one who rang me out, and she was just as pleasant and attentive in person as she was on the phone.
This is the kind of experience that’s becoming rare in retail. Most places expect you to already know where everything is and what you need. Allen and Neiko treated me like my problem was worth solving. That matters. I’ll be back, and I’ll be asking for them both. Thank you.”
“Nice Ace store with a lot of hardware for household. Staff is friendly and helpful. The store really saves you if you need something urgently cause the nearest Home Depot is like about half an hour away.”
“Needed an obscure 20 plus year old latch for my boat they took plenty of time made it happen ordered a backup replacement can't say enough good things about these guys”
“Went to enjoy my anniversary here and was greeted by D (Dana I think?) she immediately asked us what we wanted to start with and the occasion. Made our experience a lot better than it already was. Kudos to her. Will be back soon”
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“The staff at this store is always very friendly, helpful, and knowledgeable. I would especially look for Tony as somebody that can help in almost any way. I'm not going to Home Depot again.”