“Went for a adapter for new shower head. Found out it was not necessary. Even went to the extent of making me feel comfortable by demonstrating the adapter was not necessary for new shower head... This store is wayyy bigger than it looks from the street. Great customer service!! Friendly mom and pop vibe. Highly recommend!!! Will be returning for any future needs...”
“My choice for all bbq supplies. They do have a great selection of many hardware and kitchen related items. They have a greatI selection of bbq rubs and sauces. Top brands. Staff here are very helpful and freindly.”
“It’s your typical Home Depot. I’ve had good experiences here before. Also, and can get busy sometime and held up, depending on the time of day. Overall, four out of five.”
“My parents when I was growing up here in HB used to take our mower and chain saw there for repairs and tune ups. When I could get my kids to do the lawns I have taken my mower or edger there. Definitely highly recommend Mr. B’s”
“Shout out to Melissa, Jason & Carl. All three were helpful as I was clearing out a bathroom sink & needed the right supplies. They were kind, informative and made it easy to clear it out. Thanks!”
“Ben and Nancy have been so great to work with while we had all of our standing rigging replaced, new wind indicators installed and they made and installed this stack pack. Looking forward to their help with the rest of our rigging upgrades. We are really pleased with all of their work.”
“Very good experience at Lowe's store Max and Conner were absolutely amazing and saved money in the process. Thank you we are now coming back to Lowe's for all our home improvement needed!”
“This review is for the young man who wears a cap and recently transferred to this location... I sincerely apologize but I cannot recall if his name... possibly Travis or James. I've only seen him in the customer service department. But anyways, I've been to this location twice recently and he is the only one who left a lasting impression/made me compelled enough to write this review (besides this other woman who assisted me during one of the kids workshop days). He has always provided excellent customer care in every way from his level of politeness, attentiveness, patience, and willingness to go above and beyond in all that he does. This man definitely shows he loves his job and really cares about customer satisfaction. I honestly think this store would do so much better if he was slated to become a manager someday. Everyone else seems to keep to themselves or just stand there. He's the only one who acknowledges those who enter the store, says hi to people, and ask if they need any help no matter what time of day he is working. Thank you for all that you do and you definitely deserve a raise, recognition, or a promotion!”
“The Customer Service at the Home Depot HB location has always been five star. They are helpful and pleasant and have always been efficient and kind... over the years I have purchased a ceiling fan, a desk lamp, paint products, had keys made and bought great plants fom the garden dept. I had items delivered there that I ordered online- the perfect mattress topper! Oh and a wonderful large area rug at a great price. Most recently, I used their truck rental service which as usual, turned out awesome! I typically buy my batteries and lightbulbs here, and they also have a great variety of beautiful fresh cut flowers!”
“Excellent Lowe's not only do they have all the hardware and lumber and stuff you need for your home improvement projects by the cash registers they sell a bunch of different snacks they sell gummy cinnamon bears there are times my wife sends me there just to get her those cuz she loves them lol helpful staff fast checkout options”
“I’m not really a screw guy but I was in a bind and needed a hand. I was so impressed that David took time to help me after I explained my issue. I am not Integritys target….but his kindness got me out of a huge bind. This is the type of business I’d want to work with. Please let me tell you the rest of the story. TWO little bolts. Two damn bolts. The booth we had invested in for an important trade show was missing a couple of bolts and would not stand up.. I checked. Home depot and Lowe’s to no avail. Panic Mode. The show started in an hour. I was new as a sales manager at this company and needed this booth to work. David listened to my issue…called his lieutenant and got me the two screws i needed which saved me a drive to San Diego. All this knowing I was never ever going to be a prospect. A pure act of kindness. The trade show went well…got me visibility….and a promotion. I knew Dave helped, but did not know just how much the kind favor would help. Thanks Integrity!”
“I've been using Mil Spec Heat Treat for over a decade. I see there are a bunch of bad reviews. I have never had an issue with my parts and the service has been good.Most importantly, a long time ago Alastair, knows everything about metal and heat treating.Years ago, I asked "Hey so, I'm trying to make this part, I need it to be within this range hardness and I need it to be straight" They advised me on material to use... and I've never had a problem.Good guys, good company, good work!”
“This is Gary, our Hero who met us in aisle 10 at the Home Depot store on Magnolia at Garfield. We are trying to work through a complicated renovation project at a property where former foster youth live while they start college and their first jobs. Gary stepped in and gave us three perfect solutions to a stubborn problem that couldn't be fixed with duct tape. GO. SEE. GARY. He's the real deal.”
“If you go to this Lowe's ask for Steve in tools. You will get great customer service with a smile and a Can-Do attitude ! However you probably should stay clear of asking the associate Gino any questions. He apparently thinks it is not his job to try and help you find a solution . He's not going to do that work for you wow!! Everyone else I encountered was very pleasant and I will be back because I will know to ask for Steve even if I am not looking for a tools .”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.