Victra, an authorized Verizon retailer in Corona Del Mar, CA, is dedicated to providing an excellent customer experience. The staff, including knowledgeable consultants like Edy and Ari, are praised for their helpfulness and professionalism. They assist customers with purchasing new phones, transferring data, and switching service providers. Many reviews highlight the thorough explanations and support provided, making upgrades and selections stress-free. Customers appreciate the wide range of products, including phones, tablets, and accessories. However, some feedback suggests improving inventory for certain phone colors. Overall, Victra is recognized for its friendly service and commitment to customer satisfaction, making it a top choice for wireless needs.
I went to get a new phone, my guy Chris was more than awesome. Super nice, funny and super chill while also being beyond helpful. He was telling me about what’s best and most cost effective for my phone when I didn’t ask for any of it. Overall Chris is a great guy and a great employee
May 2025
Ari, the customer service at this location was friendly, knowledgeable and patient all our questions.
November 2024
Kimberly was super sweet and helpful!! They do need more staff though.
