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“I went in to get a new phone today and Coty was very helpful and informative about the phone I wanted. The process was easy and fast. Looking forward to being a long time customer. Thank you for all your help Coty ?”
“Lis, the girl, gives very good service to her clients, even though she is super busy and alone, she gives you her complete attention. This is my process to get a new phone super easy.”
“Christian was amazing. He mad an experience that usually dread, painless and fun. I will recommend him to my husband and anyone else who needs cellular service.”
“A big thank you to CATHERINE (employee M.E) and ASHLEY (assistant manager) for the EXCELLENT SERVICE THEY PROVIDED ME, they took the time to help me solve a problem that I had been dealing with for several months with TMOBIL. I recommend this branch 100%, THE STAFF IS ATTENTIVE AND THEY OFFER YOU EXCELLENT CUSTOMER SERVICE”
“Dion really saved the day. I was without internet and the first person said I couldn’t get a technician out for 3 days. I scheduled the appointment anyways and then got a call from Dion about 15 min after hanging up. He was able to fix it over the phone within a few minutes. I’m so thankful I didn’t have to miss out on work.”
“I bought my phone from Consumer Cellular from what I've been told is they are a subsidiary who gives people phones from other entities so I was giving Boost Mobile I had to go into Boost Mobile get a PIN number give it to the lady so that she can hook me up for auto pay she did a very good job I was so grateful for her help the store was clean and they were both respectful thank you boost mobile”
“The best T-Mobile store in the San Fernando Valley in Los-Angeles nice guy try to help and very very polite. Suggest 100% if you have any questions to T-Mobile or any process of a new product from T-Mobile go to the store they are amazing guys there.”
“My son and went in to t mobile in mission hills and had a wonderful experience with Ramiro! He was so kind and very knowledgeable, he really took his time to make sure we understand everything, his customer service was impeccable! We even had the chance to meet Kevin, who was just as great! Will definitely be sending all my friends to this store!”
“After hours of frustration and bad information with T Mobile on line customer service, I called this store when it opened. I was kindly greeted by Valentin and was assured he could help me. He DID! He was patient, didn't want to over promise but gave me a feeling of confidence that all could be handled with ease and finality. Very pleased with my customer service from Valentin.”
“Juan helped me with my upgrade! He had an amazing attitude very helpful with everything help me transfer all my information from my old phone to my new one ????????????”
“Medallion Fulfillment & Logistics is a great 3PL partner for small businesses and start-ups! Their warehouses on both coasts help us more effectively deliver to our customers with timely shipping. Being a family-owned and operated company, they get our needs as a new business, and have helped us every step of the way on the logistics and operations end of things. We trust them with our products and managing the customer unboxing experience. Highly recommend!”
“This honestly might be one of the best T-Mobile service locations in LA! I had lost my SIM card and wanted to replace it while keeping the old number. Other places asked for a 6-digit PIN which I didn't have. Jeremy is super experienced and suggested that it might be a 4-digit PIN instead, because I've had the old card for over 5 years and he remembered that the PINs were shorter then. This was the only thing that got it to work and I have access to my account again.. shout out to Jeremy and the team for their patience and excellent service on a late Friday night, while working multiple customers simultaneously!”
“I can’t be happier than this ,Susana Lopez is my go to for any issues or questions that I have, I follow her any stores that she goes, I am her customer for life, I stayed with T-Mobile for a long time just because of her great customer service,very responsive and super professional and patient.T-mobile should be proud to have her in it’s company. I will send all my friends and family to her?”
“This store is the best! I only went for a bill payment and 2 young ladies helped me jenny and blanca gave good service and very polite professional they know their job and got me into the home internet!”
“Tekwerks is an amazing local internet company with a focus on friendly and excellent customer service. The owner, Danny personally is always available to answer or troubleshoot internet problems. I highly recommend Tekwerks internet Co. if you are in the San Fernando/Sylmar area!”
“Excellent service I bought 3 phones I love the selection,,, Eddy helped me with everything I needed with my phones. The boost mobile lines are a great savings. Eddy helped me with what's needed into my phones.”
“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”
“They changed me from cricket to metro. The Moto G has a lot of memory for my photos and videos, very cool. Now I can keep in touch with my family in Mexico with WhatsApp and Facebook. greetings !”
“(Translated by Google) Sounds good to me. Simply and simply that there is a lady who is very rude. It's not nice at all.(Original)Me parece muy bien. Simple y sencillamente que hay una señorita que es muy grosera. No es nada amable.”
“True Verizon Wireless (not Invicta or other reseller), which means accurate and timely service through Verizon. Third party vendors don't offer the best options nor the most price effective solutions and should be avoided. This location isn't third party, IS a corporate service store for Verizon. That meant receiving an offer for 5G Home Internet, with 300+ Mbps and reliability enough for all but the most diehard eSports and Video Games enthusiasts. Staff is eager to help even when slammed by walk-ins. Equipment inventory on site is stellar, all items received same day of purchase without delay.”
“so the customer service here was spectacular and everything went really smoothly. I was actually quite happy. the Lost star is because they put a spectrum store inside of a mall which is among the stupidest possible things I can conceive”
“This place is great if you Get your customer service from Rick V. He is an expert who also excels in customer service. He fixed a problem that Samsung Corp created for me.”
“(Translated by Google) I give it 5 only because I would not like it to be closed completely, but in reality the store is not to blame for the staff that works it, IN MY OPINION PUT SOMEONE WHO PRODUCES YOU NOT A PERSON WHO WHEN YOU GO AND HAVE A CUSTOMER IT TAKES 2 HOURS TO SERVE THAT CUSTOMER AND ONE GETS BORED WAITING FOR THEM TO SERVE HIM AND THEN THAT STORE ONLY OPENS IT FOR A WHILE BECAUSE DISQ GOES TO THE BATHROOM OR TO THE LIQUOR HOW IS THAT GOING TO BE IT WILL OPEN AT 20 PM AND IT IS CLOSED AT 11 PM YOU ARE GOING TO 2 AND IT'S CLOSED! I really left disappointed I had to go three times to get them to attend to me (Original)Le doy 5 solo porque no me gustaría que lo cerrarán completamente,pero en realidad la tienda no tiene la culpa del personal q lo trabaja,EN MI OPINIÓN PONGAN A ALGUIEN QUE LES PRODUZCA NO UNA PERSONA Q CUANDO UNO VA Y TIENE UN CLIENTE SE TARDA 2 HORAS EN ATENDER A ESE CLIENTE Y UNO SE ABURRE ESPERANDO Q LO ATIENDAN Y LUEGO Q ESA TIENDA SOLO LA ABRE POR RATITOS PORQ DISQ SE VA AL BAÑO O A LA LICOR COMO VA SER ESO SE HABRE A LAS 20 Y A LAS 11 ESTA CERADA VAS A LAS 2 Y ESTA CERRADA! en verdad salí desepcionada tuve q ir tres veces pa lograr q me atiendan”
“Staff is super friendly and treat customers with respect. B this store has the cutest girl working their.. I wish I knew her name but since I very shy I don't. If she ever reads this hope she remembers who I am.lol..(Clue I bought u n ur boss a raspado )”
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“Everyone really took the time to get my phone up and working, especially Karina. I love being a long-time boost Mobil customer. They really know customer service!!!”