Quest Diagnostics Northridge Roscoe Boulevard is a well-known medical facility that offers a range of services, including COVID-19 antibody testing, routine lab tests, pediatric specialty, glucose tolerance tests, and Blueprint for Wellness programs. The facility is located inside the Northridge Hospital Medical Center Plaza, with an entrance along Roscoe Boulevard between Reseda Boulevard and Etiwanda Avenue. The reviews of this location indicate that it is generally well-run and efficient, with friendly and skilled technicians who provide a positive experience for patients. However, the facility does face some challenges, such as slow elevators and crowded waiting areas, especially for those who do not have an appointment. To avoid delays, it is recommended to arrive at least 15 minutes before the scheduled appointment time. Patients praise the professionalism and kindness of the staff, with particular mention of technicians like Maria and Sidney, who are described as gentle, friendly, and skilled at blood draws. The facility also receives positive feedback for its online appointment scheduling and check-in process, which helps to streamline the experience. One notable issue is the parking situation, as the facility charges a fee and does not accept cash, requiring customers to use a credit card to pay for parking. This can be inconvenient for those without a credit card. Overall, Quest Diagnostics Northridge Roscoe Boulevard is a reliable and well-regarded medical facility that provides a range of diagnostic services to the local community, with a dedicated staff that strives to deliver a positive patient experience.
the place is very clean, I was treated professionally I was called in on time. I was in and out in less than 10 min.
September 2026
I had wonderful customer service experience with Ophelia. The reception area was busy but she called and welcome me and the service speed was impressive I didn't waste my time in the patient care area.
August 2026
Patricia was very kind and as someone who hates needles and being poked, she was extremely gentle which I appreciated very much! I wish I could get her every time I have to have blood drawn!