This AT&T Store in Oakland offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. The store provides extraordinary customer service, with staff described as amazing, very knowledgeable, and professional. Employees go above and beyond to assist with questions, needs, and even complex billing issues, ensuring everything is explained in an understandable and helpful way. The team is attentive, greets everyone with a smile, and manages the store well, ensuring customers do not wait too long and are kept posted on wait times. This results in customers leaving happy with their issues fully and fairly resolved, creating a pleasant experience that highlights exceptional care and dedication.
Fernando at the pinhole location was amazing. Thank you so much.
April 2025
Fernando and Jesse were amazing! I know no other store with the costumer service they have. They assisted me in all my questions and needs. Thanks for being the true representation of AT&T
May 2024
Nicest group of people! My favorite store when I need help
