This AT&T Store in Oakland offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. The store provides extraordinary customer service, with staff described as amazing, very knowledgeable, and professional. Employees go above and beyond to assist with questions, needs, and even complex billing issues, ensuring everything is explained in an understandable and helpful way. The team is attentive, greets everyone with a smile, and manages the store well, ensuring customers do not wait too long and are kept posted on wait times. This results in customers leaving happy with their issues fully and fairly resolved, creating a pleasant experience that highlights exceptional care and dedication.
I walked into this location and was immediately greeted by a young lady named Celina she was very kind and knowledgeable. She was quick and efficient. I recommend this location for all your AT&T needs.
January 2026
Hayward was a joy to work with made the att experience good.
November 2025
Very satisfied with Celina’s costumer service!! She solve all my questions and meds and I am really grateful with AT&T . l apologize that I put the w Wrong numbers calication
