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9AM - 8PM
3828 International Blvd, Oakland
Electronics
“Great Customer Service Here :) ladies here are very friendly and willing to help. They know how transfer information from a new phone to another. Willing to help with any phone issue you have. Best of all they have amazing promotions.”
“This location is now closed was a super fair place to come to I go to a new location now 1904 foothill blvd Oakland Ca they just opened up but they are super fair on prices as well!! Gonna miss this place tho”
10AM - 7PM
3263 International Blvd, Oakland
Electronics
“If I needed a phone I would come here instead of a fancy pants place. It’s so important to have phone stores right where people live and the employees are near saints holding it down in this location”
“I'm sorry I didn't get her name but the customer service agent in the Cricket Wireless on Fruitvale Ave store was professional, kind, and quick! I'm new to Cricket - so far, so good! Thank you for your excellent service this morning!”
9AM - 9PM
5838 International Blvd, Oakland
Electronics
“A month ago I changed from the other cell phone company to Crcket since I was paying a lot.... the staff that assisted me was very cordial. I'm about to add the third line!! Because I'm saving up to $50.
Recommended!!”
“If I could give these folks ten stars, I would! Before Covid my wife and I went here to buy office chairs. We are seniors with a lot of back and body issues so we knew this would be a challenging process. We had been to some other places but they tried to sell us on stuff that would not work for us, could not answer our questions and rushed us. What a totally opposite experience at Blaisdells! We were waited on by Adrienne Quitugua-Hervin and she gave us some of the best customer service we have ever experienced in any type of business. They had a great selection, but even more important was how knowledgeable Adrienne was and how patient she was with us. She was very familiar with all the chairs and gave us all the time we needed to check them out thoroughly. Part of my business is training people on customer service and Adrienne checked off all of the boxes of an award winning customer service representative of this company! She could train a lot of people in customer service! We bought chairs (at very reasonable prices) that needed to be customized a bit and then Covid hit. Being at very high risk, we did not have any deliveries inside of our house. Blaisdells understood our concerns and never pressured us to get the chairs. Eventually we had them delivered and put together on our porch where Adrienne helped set them up and showed us how everything worked. Even the delivery people were as polite and nice as could be! This is a big company that exemplifies the best of a small family business. My only complaint is that they don't sell every type of product we need!”
“Jorge is an excellent employee. My 2 sons came in the store last week and he let them know that he could take care of their broken phone situation and to let me know . So I came in today and this guy rocks. He got my 3 line bill switched over to a 6 line bill with Wi-Fi internet and I am now paying like $500 less than i previously paid. And he got my 2 sons new phones. I can’t tell you how happy I was to be paying less money for more products and services. If I could I would give Jorge a thousand (1000) stars for his service. I will no longer go to any other T-Mobile locations. This location is my new home store.”
10AM - 6PM
1100 International Blvd, Oakland
Electronics
“Highly recommend the owner and crew are hella cool they hook my Chevy Impala up today and worked with me definitely will be doing business here again had do go back cause the amp got damaged they replaced it for the low”
8:30AM - 4:30PM
333 Kennedy St, Oakland
Electronics
“Stop looking on the internet for your obscure engine parts. Go talk to some professionals. They have detailed notes on everything you would never expect. Their prices are reasonable, but even better, they probably have what you're looking for, so the time you spent trying to find a better deal was already wasted. Super friendly, easy to get to and a clean tidy showroom. This place is a gem.”
“The staffs are very nice and patience. They helped me solve my complicate phone problems. Special Francisca, she was helping me for almost 4hrs. She saved my day!”
“Samuel Very helpful. He helped me out so much. I wish I could be an electronic technician. Like him, he's a blessing.
He's very friendly and kind. Everybody at this metro by T-Mobile store. Here in West Oakland for the last 10 years. I've been coming here in and the people and the people the people that work there the sale people, they are just very generous and kind. My name is Shawna Scarborough and I give them, I guess Samuel Harley. One hundred percent thank you”
10AM - 5:30PM
2210 Livingston St, Oakland
Electronics
“Edit: Jenny called me after I posted the original review, apologized for the issue and immediately shipped a replacement unit. Like the other reviews have said, it's been great customer service and I would definitely shop here again.Power supply was damaged before it left the shop. The larger outer box it shipped in showed zero damage, but the PS box inside was deformed, like it had been dropped off the shelf. Upon opening the inner box, the styrofoam protection was cracked and the power supply case was bent. The damage seems to be limited to a slightly bent case and it looks like it functions properly when I turn it on with no load. I would like to use it immediately so returning it isn't a great option but having a company ship a damaged box without checking the contents beforehand is disheartening. Hopefully there's no unseen damage that manifests once it has a load on it.”
“always positive attitude, employees are knowledgeable and engaging! BTW to the lady below me Metro does not carry a g3! google works wonders when searching FOR ANY PRODUCT!”
“(Translated by Google) There are good prices There are good quality herbs and vegetables vegetables for the kitchen at a good price(Original)Hay buenos precios Hay Buena calidad en hierbas y verduras verduras para la cocina A aun buen precio”
“Tony should get a raise!! My wife and I had been paying our bill in SF and NEVER got this type of service. Big ups to Cricket Wireless on 9th Street in Oakland CA!!!!! Our new wireless home.”
“Had the best experience going to Metro staff is very helpful very nice and I was laughing the whole time really good people if you need a metal store to go to in the East Bay please come to this one huge shout out to Med Samantha and Hanin ?❤️”
“The lady's were knowledgeable and gave me a good deal on my phone. I just moved to Oakland and they welcomed me like a family member. Good job on training them”
“Jaqueline helped me cancel a line, port an old number to my phone (without having me get a new sim card) and pay a bill. This metro store has the best customer service!”
“I recently switched from T-Mobile to Verizon. I needed assistance with the transition process after calling customer service and being told I needed to do in person verification. I was very disappointed to go into the Lakeshore location just to be told to call customer service. The person I spoke with didn’t offer to help by calling customer service with me. I changed my pin, got my account number and felt like I was left to do her job. I came in expecting to get support with something I wasn’t familiar with and left feeling worse than coming in. It was a great reminder why I went to Verizon.
UPDATE: I went in today and Michael and Mark both helped me figure out my transfer pin. So happy with them. I felt supported.”
“This store has always had competent, helpful technical support. I love this store. I recently had problems with push notifications. Jackie, helped and fixed the problem. Highly recommend.”
“I would like to thank Mr Chaviye for his professionalism,patience,expertise and patience in resolving my problems with my IPhone. I would like to recommend him for an award for his outstanding performance! Thanks for giving me this opportunity! Satisfied TMobil Customer.”
9:30AM - 7:30PM
5131 Telegraph Ave, Oakland
Electronics
“I had lost my phone the other day and needed to buy another one quickly. A young gentleman by the name of "Isaac" assisted me throughout this transaction. Isaac was extremely courteous and helpful and had wonderful knowledge about all the phones and which one was best for me. Another girl behind the counter also chimed in with helpful advice and very courteous as well. I bought the phone along with a few other accessories for my phone and felt satisfied by in my opinion getting a great deal and Top-Notch customer service. Thank You! :) \m/”
“Eric was very helpful in the magnolia department. Took his time and demonstrated the McIntosh Ma252 to me. Eric was very patient and I complete my purchase on the 2nd trip.”
“I just wanted to begin with the amazing sale associate who helped me today! I believe his name Nabil, he was very helpful & very welcoming helped me with the questions I had, I got an iPhone and I’m so happy with it!”
“I am full of appreciation for sales rep., Nancy Abadio who went the extra mile to assist me with opening a new account and with me bringing my own phone for activation. Her patience towards me and my lack iPhone savvy was praise worthy. She also helped me by wiping the previous owner's data. I've been to Verizon and AT&T and did not receive anything near the customer service Nancy produced. I was fortunate to come into this Cricket branch to find a kind and friendly young lady ready and willing to help me . I will recommend Nancy to all who need Cricket wireless service.”
9AM - 8PM
10327 International Blvd, Oakland
Electronics
“The lady that attended me, was very professional and activated my new phone so fast, I couldn't believe it, it really made my day, I was able to run some errands before going to work, I loved the way she handled things and got my new cellphone ready to use”
“I’ve witnessed Aaron handling VERY DIFFICULT customers almost to the point it gets hostile and he handled them professionally ,him and his team are very knowledgeable props to this team best tmobile’s in all of Oakland”
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“I am so grateful to the lady who helped me, I went more than once to a subway that is by my house and they always told me that they couldn't help me. I decided to come here to get help and they recovered the number that I thought I had already lost. They always told me no and here I recovered all my information and I am truly very grateful, thank you very much Andrea for everything you did for me.”