Metro by T-Mobile at 929 W Grand Ave offers a wide selection of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and professional staff, especially Samuel and Elvis, for their helpful, quick, and personable service. Many mention that Samuel provides excellent customer support, making the experience easy and satisfying, often leaving customers happier than when they arrived. Elvis is also appreciated for his fast service and great deals on phones and accessories. Overall, the store is known for its great customer service, fast assistance, and good deals on phones and plans.
Btw the best outstanding customer service Isam and Abdul and Bassam all they have the best communication and very respectful honest people and always have smiles when you walk into the store
February 2026
Abdul fully familiized me with my new units in shorter time that it took me to drive to location
February 2026
Best service in Oakland everybody should come to this place. Best service in Oakland Abdul, the best helper. Come check it out.
