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“Norberto as well as Manny were so helpful in assisting in store! Both, very friendly and knowledgeable. They achieved what I needed and made the experience a very seamless one!”
“tech exchange is truly a community lifeline for those who need access to technology to end the digital divide. they are honest and hard working and focused on providing the students of oakland and people to empower the community for greater tech accessibility. thank you for you vision and purpose of tech opportunity for oaklanders!!!!”
“I want to take time of my day to respect and appreciate Katherine, for being beautiful, respectful, funny, kind, caring, etc,
and helping me with all my issues,
she is so lovely and sweet? and very joyful,
she makes the environment so peaceful with her beautiful smile and beautiful smell,
I am very grateful that she attended me with such kind words, and compassion-ship,
I will be coming again?!!
I want to give a big shout out to the maneger as well forgot his name “lol”
but he trained his reps well!
and “katherine” keep up the great work and thank you so much once’s again?”
“I’ve been having difficulty paying my Verizon bill it’s been too much financially Verizon prices are ridiculous rn. I went to Xfinity I met someone named sameer honestly he had informed me about xfinity mobile services and saved me hella money I appreciate him. Customer service was amazing thank you.”
“i love this lakeshore avenue shop. every time I have stepped in I have received fantastic service. i am very old and legally blind. the staff here care a lot about taking care of all the customers. but, i feel that they take care of me more than anyone else! they are technically very knowledgable, quick and very attentive to your questions.
I would especially like to mention and thank Amy and Christian for all the help they. gave me.
I would recommend this store and the staff to everyone who is in need of T Mobile service.”
“This store has always had competent, helpful technical support. I love this store. I recently had problems with push notifications. Jackie, helped and fixed the problem. Highly recommend.”
“I have been having phone issues for 3days. Phone technical support was not helpful at all. I went into this store and everyone was so friendly. Lorenel was so helpful and patient. He thought outside the box to get my issue fix. He also educated me on the device. I left the store super happy. Lorenel is definitely a great tech support agent if not of the best”
10:00 AM - 7:00 PM
2992 E 9th St, Oakland
Internet Service Providers
“I had a great experience. The young man Murtadhd T was extremely helpful too. Courteous, and kind. I really can't say enough, patient. He is whom I think of customer service is like suppose to be. He cared. I really needed phone service because I found out my daughter's service was off. I had a medical emergency and had no phone service. Scary to say the least. Thank you Murtadhd T again you made my day.”
“I was very satisfied with Alexis’s work. She went above and beyond at every step of the way, she not only had an excellent demeanor, but made my experience joyful. She walked me through how to turn off Find My, as well as help me navigate ID me so that I could get a teacher discount”
“Ethan helped us out today. We had to transfer my cousin's account over and get him a new phone and Ethan assisted us every step of the way. A super nice guy who is incredibly helpful, patient and professional. We were very grateful. Thanks Ethan!”
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“I love the SERVISE their they treat you like family .and very friendly.i would anyday send PEPOLE to his store .outstanding .been a bost mobile customer for 6yesrs .thank you for your friendly service ...WILLIAM CAMPOS.”