Budget Car Rental has earned a strong reputation for friendly, helpful service and reliable vehicle rentals. Customers appreciate the personable staff, including Javier, Luke, Hudson, and others, who consistently provide straightforward and honest assistance. Many reviews highlight the good selection of clean cars and efficient rental processes, with minimal issues during pickup and drop-off. Repeat customers commend the location for its good service, fast experience, and the ability to recognize and return forgotten items, such as drills left in trucks. Several reviews mention that compared to other rental companies, Budget offers better customer service and shorter wait times. Although some customers experienced billing or customer service challenges, the majority feel confident in the staff's willingness to help and their overall positive experience. The team at this location, including those working in both car and truck rentals, is noted for working with customers' needs and providing excellent support. Overall, Budget Car Rental at this location is seen as a dependable, friendly, and honest choice for both car and truck rentals, with many customers likely to return and recommend it to others.
The staff are extremely friendly and very professional and very helpful. I was in a situation that I needed a larger car to deliver Christmas presents for family and they were so quick to help me. I will definitely be going back for future car rentals.
June 2024
Lucas was awesome and totally fixed our problem with no issues
January 2024
We have been renting from this location for years. My family and I couldn't ask for a better rental company, "We've had horrible experiences at other locations." Javier and Luke are always so personable, helpful and just good people!