“FirstCall Auto Glass deserves a 10-star recommendation for combining exceptional workmanship, dependable warranties, and genuinely personal service with the experience and capability to handle everything from individual vehicle owners to dealerships and commercial clients.
I can’t say enough good things about this company.
I’ve used Safelite AutoGlass in the past because, like a lot of people, you tend to default to the biggest national name. After experiencing the difference with FirstCall, I’ll choose the local family-owned company every time.
I’ve trusted FirstCall with multiple vehicles for windshield replacement and window tint, and what stands out most is the consistency. The workmanship has been excellent every single time. Their glass installation is top-notch. Their tint work is top-notch. They stand behind their work and warranties, and they handle everything with professionalism, integrity, and a genuinely good attitude.
Pat, Betty, their family, and the entire FirstCall team have built something increasingly rare: a business with the professionalism, equipment, experience, and capacity to handle serious commercial and dealership work, while still giving an individual customer the personal attention you expect from a family-owned company.
They are big enough to handle the job, but they have never become too big to care about the customer.
That is what separates them.
FirstCall is exactly the kind of locally owned business that should be the face of a community like Oceanside. When you spend money with them, you’re supporting people who live here, work here, employ people here, and have built their reputation one customer and one vehicle at a time.
National chains may have enormous advertising budgets and market presence, but bigger does not automatically mean better. FirstCall proves that quality, accountability, and personal service still matter.
If you need auto glass, windshield replacement, or professional window tint, this is the company I recommend without hesitation.
Pat, Betty, and the FirstCall team have earned my trust, my repeat business, and my highest recommendation.
Five stars doesn’t really cover it.
FirstCall Auto Glass is a 10-star company.”
“Abel did an excellent job installing a new window regulator and motor on my vehicle-2001 Chevy Suburban. Courteous and professional service. He was able to accommodate me and fit me in the very next day after calling. Their price was also better than the other two shops I called. Highly recommend them and I will definitely be back for any future services.”
“I have finally found an honest, reliable and qualified mechanic. Life is so much easier knowing i have Dave watching out for my cars health. I drive an electric car, my family have gas vehicles, either way he has us covered. From diagnosis to repair, quick efficient and extremely informative, calling and speaking clearly about the issues and how to go about fixing them in a financially affordable way. Best of all I have not had any issues with any repairs that have been done here. Thank you so much Dave.”
“Carlos gave me a great price that beat competitors previous offers. Windshield replacement appt. was scheduled within days. Nile arrived at my work, replaced the windshield with no issues. Great service by both men, have already referred them to co-workers and friends.”
“I called them to come out to replace my rear passenger window. He came out fixed it professionally and was very friendly did a great job I recommend this place 100%. Also gave me a great great price.”
“Update: 6/13/2026 Where do we begin?!?!?! We have been in a few not at fault accidents. We were searching for a local auto body shop that was reputable. We finally had found one shop that works well with our auto insurance company. It was actually recommended aswell by our agent. Let me tell you the amount of pride every employee has at this site is awesome. The take care of your vehicle. Professional and extremely respectful. Not one person we came across this facility was in a bad mood. All were friendly. We had the pleasure to work with Keith and let me tell you, he knows his stuff. What I love about our experiences is that they made us feel taken care of. Great communication and extremely reasonable. Even though it was paid by our insurance. They give you every modification and repair in its breakdown. Now moving forward we will only use this location. We had our vehicle vandalized and keyed. We ended up taking our car to a paint shop in Escondido and the bill was 10k. The paint and clear was herendous. Fix Auto did such a better job than the other location that we wish we would have gone here for that time. Thank you Keith for taking really good care of us and our vehicle. Your expertise and attention to detail is remarkable. Thank you thank you and thank you! Kudos to all the ladies and gentleman's in and outside the office. Oh and the coffee in the office is really good! Please give the entire team and Keith kudos.”
“Jack was awesome on his prices compared to other companies around the area.Since they specialized in 3M tint(1 of the best ceramic tint).I went in at 10 n they were done by 230 n the guy at front around 4pm.The tint installer did an awesome job.He steamed out the door at 1 at a time.The rear glass n tint came out awesome.I will highly recommend them.They do offer Military,Law Enforcement,1st Responders n returning customers as well.These guys know what they are doing.”