“The framing department is great. They must bring in huge profits with their advice and expertise. I have redone all of my paintings. I am sad that Elizabeth has left, but her male study is exceptional. Make sure you don't lose him. I don't know who to go to otherwise.”
“We found this store by chance, and are so glad we did! My 11-year-old son decided he wanted to try Warhammer after watching a ton of videos, and we stumbled across this store while stopping at a nearby atm. Alex was super friendly and answered my son's MANY questions, going into the lore as well as different aspects of the game and model building. He has an incredible amount of knowledge, and you can tell he has a passion for what he does. He helped my son look at different kits and weigh out what route he wanted to go for his first purchase. He also informed us that we could build/paint a free figure and get a game intro for some hands-on experience. Unfortunately, the store was still waiting on a shipment of the free intro figures (and my son was still saving up his money), so we decided to come back again later. We made another stop into the store before the figures were replenished so my son and I could check things out, and again, Alex was friendly and helpful. On our third trip in (and after checking in via phone), we were finally able to paint our first figures! Alex was super apologetic that it took so long, but I couldn't hold the shipping problems against him. Even though it was really busy, he took the time to get us started on painting and really explained each step. He even had my younger daughter choose a figure to paint since she was there with us. While we worked on our painting, Alex made sure to check in and give us instructions between customers and was SO encouraging to my kids. My husband was also with us, and Alex answered all of his questions about building terrain. He was really transparent about what you need to get started and what could wait. He was never pushy about the product, just happy to share his knowledge and passion for the game. He made my kids feel amazing about their paint work, and they both left with what are now treasured game pieces. We also ended up purchasing a starter set so I could learn to build the pieces myself, and I look forward to playing the game as a family! We will definitely be back, and my son is looking forward to getting his own starter set very soon.”
“Hadn't been in Michael's for a while, but that's where I was able to find the yarn I was looking for. Self check out was very easy......can't believe they don't have a human cashier.”
“Friendly, well knowledgeable, and helpful staff. I came in for their first AoS tournament which they hosted and the event went smoothly and on time which is always appreciated. During the event I was able to talk with the staff and they were able to help me learn about PSA grading, how to get it done and who to go to. Also I left a model there after the tournament, they were able to quickly get a message to me about it. Rockstar place to go to all around!!!”