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“Juan provided excellent customer service! He went above and beyond to help us transfer all three of our lines to Cricket and made the entire process easy and stress-free. Since we are new to Cricket, he took the time to explain the current promotions, plans, and services available to us and answered all of our questions. He was knowledgeable, patient, friendly, and very helpful throughout the whole process. We really appreciated his help and had a great experience. Thank you, Juan!”
“We have been into the Oceanside Verizon multiple times and Armando is always so helpful. He is very patient and thorough. Ask all the Wright questions and gets us all fixed up. 10 out of 10 recommend having Armando help you. Verizon can be tricky, but Armando makes it so much less stressful or complicated.. Thank you so much, Armando.”
“Robert is amazing!!! My situation was complicated and I was getting nowhere online or with their customer service over the phone. I decided to walk into the store and Robert was so helpful. He was friendly and professional. He was able to think outside the box and set me up with a successful outcome. I wish all of AT&T's reps were as knowledgeable and friendly. Great job Robert!”
“If you are coming to this branch, ask for Dereck. He was super helpful, gave useful tips & advice to make sure we got the best experience, and was super personable. Thank you for helping us Dereck!”
“My friend & I stopped in at this location, seeking assistance with a device change. The young man, (Allen) was extremely helpful, worked through a few difficulties, never gave up & got the job done. Very pleasant, yet professional demeanor. Treated us as if we were truly valued customers. Thank you, Allen. I'd highly recommend Metro by T-Mobile to everyone I know, and would definitely point them in the direction of this store, where I know they'll be treated correctly.”
“Great experience at Verizon today. Marc helped set me up with a new phone and the whole process was seamless and straightforward. No over aggressive sales tactics, just listened to what I wanted and helped me out.”
“She was excellent in sddressing my problems. Very professional,.knew exactly whstbto do snd did it with a smile snd a lot of patience.
She would be a working . employee model”
“Marcos was very helpful, although the issue was out of anyone's control, very knowledgeable and friendly. This location is also ideal as there r a few vendors in walking distance.”
“Hello,
The professionalism from our service representative, Eloisa, was extremely helpful and courteous!
She not only helped us with our new cell purchase, but had the knowledge to ease the process.
Eloisa tackled the issues with quickness, and conducted herself with high work ethics, high standard's and high expectations.
Representatives like Eloisa, is the reason I stay with AT&T.
Great job!!!
Thank you,
Jesse”
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“The service and pricing here is phenomenal. They’re super fast and friendly and have a wide selection of phone cases to choose from as well. I would highly recommend coming here!”