Old Navy is an apparel and accessories brand for the entire family. The store offers a big selection, from jeans to activewear. Multiple reviews note the store was very clean, neat, and organized, though one found it a little messy with sparse sizes. The staff is consistently described as very friendly, helpful, nice, accommodating, approachable, and knowledgeable. They are able to help find items and special order colors and sizes. The return process is quick and painless with a receipt. Overall, visits are good with a nice selection for the whole family.
Excellent Premium outlet store in Carslbad, clothing of excellent quality and price.
September 2023
The people who work here are so kind and helpful. My girls and I come here often to grab our clothes and they can always find items that they like. We really appreciate too the help that the employees have given us to help us find sizes and also to help us check out. I recommend this shop for its cleanliness and customer... read full comment
May 2023
Went in to return an online purchase. It was quick and painless. They do have a 30-day return policy. I had tags on the merchandise and my receipt, so this made it easy.I received a store credit on this day.The young ladies were nice & approachable. The store was clean and organized. Overall, it was a good visit.
