Wells Fargo Bank is a financial institution that has received mixed reviews from its customers. While some customers have had positive experiences, such as receiving helpful assistance from employees like Caroline and Mr. River Resendis, others have expressed frustration with the bank's customer service. The bank's drive-thru ATM is praised as convenient, and the simple banking services it offers, such as deposits and withdrawals, are appreciated. However, some customers have noted that the bank can get busy at times. Overall, the reviews suggest that Wells Fargo Bank provides a range of banking services, with varying levels of customer satisfaction. The bank's employees are described as helpful and compassionate, but the bank's customer service could be improved in some areas.
Three stars is the highest rating I can give a bank. I don't know what the inside of this branch looks like, because I only use the big beautiful drive-thru ATM (never go at night). I wish that more locations would install a drive-thru. This location makes simple banking (deposits & withdrawals) as convenient as it gets.
July 2023
Polite people, but waiting an hour for a simple transaction was brutal.
June 2023
When I opened my account with them person who helped me was very nice & helpful but they need to better up their costumer service. I have called more than 10 times at a day and they never pick up .
