Arrow Towing LLC is a vehicle towing and impounding company that has been praised for its professionalism and responsiveness by the local homeowners associations it serves. Despite the common dislike for such companies, the reviewers acknowledge that the rules and regulations must be respected, even if it means incurring unexpected costs to reclaim one's own property.
The company is described as being easy to work with, diligent in following the rules, and having a responsive office. Customers who have had their vehicles towed praise the helpful and accommodating staff, who have gone the extra mile to assist them, even staying late to ensure the vehicle's safe return. While one reviewer was initially upset about the towing, they ultimately acknowledged their own mistake and recognized that the company was not as bad as some reviews had suggested.
Overall, the reviews suggest that Arrow Towing LLC is a reliable and customer-focused company that, despite the inherent unpopularity of its services, strives to provide a positive experience for those who must utilize its services.
Trash company and rude service. Literally towed my car while I was unloading groceries in my condo complex. Apparently they claimed security called it in and it's been sitting for an hour. Complete BS as I barely got home no less than 10 min. $575 to get my truck out and also crap customer service. These guys are complete... read full comment
May 2026
My car got towed in front of my home went inside to pee came out my car is wrongfully towed and had to pay 370.
August 2025
This towing company was a nightmare to deal with. They took over an hour to arrive, and when they finally showed up, the driver was rude and dismissive. On top of that, they charged me way more than what was quoted on the phone. I would never use them again
