Rental Car Facility Ontario offers a convenient car rental experience with friendly and helpful staff. Although not located at the terminals, a shuttle runs almost constantly, making pickup and drop-off easy and hassle-free. Customers appreciate the clean vehicles and quick service, with some mentioning a quick check-in process that allows them to drive away within minutes. First-time visitors may find it a bit hard to find and should plan extra time, especially when returning the vehicle, as lines for the shuttle can sometimes be long. Despite these minor challenges, overall, the location is praised for its professional employees, efficient service, and well-maintained cars, making it a reliable choice for travelers.
Is not colocated at the terminals, they do have shuttles that run almost constantly or it’s a 30min walk from terminal 2. The people at the lot were very nice and helpful and definitely deserve all the stars however not advertising it’s a shuttle ride from either terminal is annoying.
October 2023
Great experience, easy pick up and drop off at the rental depot by the shuttle bus, makes it hassle free. All Alamo staff were friendly and courteous.
October 2023
A little hard to find for first time customers, so plan an extra 15 minutes in case you get lost. Otherwise, very efficient if you have a reservation.
