This Staples location in Ontario, CA provides essential printing, shipping, and technology services for the community, including small businesses, remote workers, and students. Multiple reviews highlight exceptional customer service from the staff. Employees are noted for being friendly, helpful, and kind, with specific praise for their hard work and attention to detail. Customers report receiving the best customer service they have ever experienced, with staff being understanding and going above to resolve issues, such as expertly reprinting orders quickly. The store itself is described as very clean and organized. While the parking lot can be busy due to nearby stores, there is plenty of parking available. This combination of outstanding, patient service and a well-maintained store leads customers to state they will always return to this location and confidently recommend it to friends and family.
It's better here than office depot. They have enough parking place here. The neighborhood is good. They need more employees to work here. No, one at the cash register. Long lines at the cast register. The place is clean. Nice and friendly service.💰
August 2025
All of the Staff were friendly and helpful especially JAELYNN!! When I needed prints she was quick to help always smiling and very knowledgeable on the products they provide!!!
July 2024
James has exceptional customer service skills. He walked me through the rewards program to ensure that I activated everything on the app. Very friendly, very professional very helpful.
