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“I did not get the name of the young man that helped me yesterday, but whoever he is deserves a raise and a promotion if he wants. This guy went ABOVE AND BEYOND he went totally out of his way to track down an item for me. He didnt just locate it for me in the store....he actually did me a huge favor. I cannot express how difficult it is to find this specific item is and how important it was that I purchase multiple.....which he helped me with. Top tier, 5 stars, heads above the rest, just stellar all the way!!”
9:30AM - 9:30PM
552 Contra Costa Blvd, Pleasant Hill
Department Stores
“This store never disappoints. I always see something of interest. They're definitely loaded for the holidays. The food section was larger than I'd ever seen it. There were just so many selections to choose from. The houseware section. Never disappoints there's always something of interest. My favorite section in this store is always the linen section. I didn't really see anything that I couldn't live without. But, overall the pillows, the candles and the home decor section was completely filled with loads of interesting things. This store is always one of my top HomrGoods destinations”
“Ron was great! He quickly identified the issue with my furnace, explained my options and proceeded with the repair. I’m so glad I called Sears for this service!”
9:30AM - 9:30PM
590 Moraga Rd, Moraga
Department Stores
“They didn't have what I was looking for but they had a ton of other super cute stuff. Everything Easter is on sale. They always have fun things in this store.”
“In Pleasant Hill, please look for Nazima at the checkout. She is kind, congenial and was genuinely happy for my "perfect" bathing suit find. She helped me by checking inventory at 3 other stores which still had the size I required.
A dear lady. She made my day.”
“Robin and the team went above and beyond for us yesterday. She was super cool, professional, and made sure we were taken care of from start to finish. Truly top-tier customer service. Big thanks to Robin and the whole crew — we really appreciate you all. See you next time!”
“I had a great experience at Macy’s thanks to Ellie. She was incredibly helpful when I was choosing a perfume and really took her time to make sure I found the perfect one. She was very polite, patient, and genuinely kind throughout the whole process. What made it even better was that she beautifully prepared a gift box for me, which made everything feel extra special and thoughtful. You can tell she truly cares about her customers.”
“Caitlyn the manager here was super nice and helpful by assisting me with locating an item in the store over the phone. She went above and beyond and I’m so excited for my dress. Her level of service and attention to detail from her and here team was outstanding. Thanks caitlyn!”
“I was happy to find a decent selection of black slacks and men's button-ups for my daughter's new job. I wish we had more time to browse but they were closing. I'll be paying this spot another visit soon. They have a good-sized houseware department too.”
9:30AM - 9:30PM
2075 Diamond Blvd, Concord
Department Stores
“Always the first place to shop for entire family clothing, jewelry, shoes, housewares and any and all accessories. Love the staff too. Very kind and helpful. Keep up the great work!”
9:30AM - 9:30PM
2250 S Shore Center, Alameda
Department Stores
“Hit or miss when it comes to stock, and the shopping experience can feel a bit chaotic during busy times. Some aisles could use a little decluttering. Lines tend to get long, but at least there’s plenty of parking.”
“Nhien Ngo at Nordstrom Walnut Creek is the definition of what a personal stylist should be. For over 20 years, he has been my go-to for building wardrobes that are sharp, sophisticated, and always on point.
What sets Nhien apart is his precision. He knows my style and fit so well that it’s rare for him to miss. I’m someone who loves fresh clothes but doesn’t enjoy the grind of shopping. Nhien removes the friction. Whether it’s tailoring a look for work, curating something polished for a night out, or even pulling together casual fits that still look intentional, his touch elevates everything.
Even after moving out of state, he makes it seamless to shop with him. Nhien curates digital lookbooks for me, complete with sizes, notes, and styling tips. All I have to do is click, and the pieces land in my cart ready to go. It’s fashion made effortless, but never impersonal.
From shoes to jackets, scents to slacks, he creates wardrobes that are cohesive, contemporary, and individualized. Working with him feels less like shopping and more like being styled for the life you want to step into. Nordstrom Walnut Creek is fortunate to have him, and if you want to look sharp without the hassle, Nhien is the man to call!”
“I love Daiso, so this is a review for this location only and not the company as a whole. This location is smaller than most and while there was a wide range of products it felt less stocked than a typical Daiso. The low lighting made it difficult to read some packaging, I didn't find it to be very well lit in comparison to most retail stores like Target or DollarTree. Staff was less friendly than typical for Daiso, but they also seemed to be understaffed, so maybe I was just there on a bad day for them. Parking at this location is ample, there's a huge free lot, but you have to walk a ways to find the entrance and go to the store. I've been going to this shopping center for 5 years and only just discovered it was there, so it's not very obvious to find. The pricing is all listed in Yen, and they have charts to show you how they're converting it to US dollars for your purchase.”
“Flew into town with no luggage not expecting a long stay luckily this Ross dress for less was not far. Considering the amount of mixed aged Clothing- I was still able to come up with something the location is super convenient next to the beauty supply that has all of the accessories that they don’t I might make traveling without luggage a thing now. Thanks Ross in the photo we have a Tommy Hilfiger waterproof purse, a pair of red strappys found in the shoe section a urban nation jersey and a button down sports bra by pro fit seamless”
9:30AM - 9:30PM
6000 El Cerrito Plaza, El Cerrito
Department Stores
“This Marshalls in El Cerrito, California is hands down one of the best I've ever visited. The store is spotless, bright, and incredibly well organized from the moment you walk in. Every section -- fragrances, handbags, shoes, cards, home décor, and seasonal items -- is fully stocked and beautifully arranged. The displays are neat, the aisles are clear, and the merchandise is easy to browse. You can tell real care goes into how the store is maintained.
The deals are fantastic, with great discounts on top brands and new inventory throughout the store. Even the smaller details stand out -- the restroom was clean, tidy, and well stocked, which shows how much pride the team takes in keeping everything in order.
The staff deserves special mention. Everyone I interacted with was friendly, helpful, and genuinely welcoming. They made the shopping experience comfortable and enjoyable, going out of their way to assist without being intrusive.
This Marshalls sets the bar high for what a retail experience should be. Excellent organization, great prices, and wonderful customer service -- I left completely impressed and will definitely be returning!
I travel all over the USA, I always try to find Marshall's and look for the inventory and how the store status. This store is the number #1!!!! It's a must visit!!!!! This Marshall's is going to be my go to store.”
9:30AM - 9:30PM
5795 Christie Ave, Emeryville
Department Stores
“This Marshalls location on Christie Avenue in Emeryville is one of the better ones I’ve visited—well stocked, clean, and nicely organized, making it easy to browse without feeling overwhelmed. While my wife focused on a couple of specific items, I wandered over to the men’s section and ended up picking up a few activewear pieces I hadn’t planned to buy but could definitely use.
What stood out was the value. I found a pack of name-brand athletic socks at nearly half the price I had seen elsewhere, exactly the kind of deal you hope to find at a place like this. The men’s section had a solid selection, with a good mix of basics and name-brand items.
I also had a brief interaction with an associate, who was friendly and helpful, pointing me to another section for something I was looking for. Between the organization, pricing, and helpful staff, it was a very positive and worthwhile shopping stop.”
10AM - 9:30PM
11545 San Pablo Ave, El Cerrito
Department Stores
“The security guards at this Ross are so kind and thoughtful!!! ❤️ The customer service is great, ?? with the exception of one cashier Hispanic or Indian girl!!! She is so rude and flipped mouth and I have to remember who I am, so I don't snatch her from behind that counter!!! I like to avoid her at all cost!!! ?”
“This location was cleaner & more organized than other Ross locations. I usually don't like Ross due to so much overstock stuffed & disorganized.This Ross location changes my overall opinion of Ross stores. Thank You!!!!”
“This is the cleanest, organized Ross I have ever visited. The floors were spotless. All staff members greeted me with a hello. I'm very impressed. Keep up the good work?”
9:30AM - 9:30PM
472 Center St, Moraga
Department Stores
“A really friendly tjmaxx.
I like it a lot location is great. Staff is nice and friendly. I always go there with my granddaughter, and she always finds it. Cute little outfits, my grandsons, love it too. Keep up the great work”
“Nice variety of CG and civilian clothing, electronics, and household & hygiene items. Gas tends to be either a great deal, or more expensive than town because they only change their prices 1x week or every other week. (Sometimes it’s cheaper than Costco in San Leandro.) Also of note, propane is only $52 for a new tank, or $20 for a refill. About $20 cheaper for a new tank here than in town or Nob Hill or Home Depot. ATM is often out of service or cash, but there’s a SeaWest just off base that has a reliable ATM.”
9:30AM - 9:30PM
1330-A Fitzgerald Dr, Pinole
Department Stores
“I recently visited this home décor store for a complete living room makeover, and I couldn't be happier with the results. The staff helped me choose stylish furniture, elegant curtains, and beautiful wall art that perfectly matched my taste. The quality of the products is exceptional, with sturdy materials and intricate designs that make my space feel luxurious. Prices were very reasonable for the level of craftsmanship, making it an excellent value. Their attention to detail and customer service make this my go-to store for all future home décor needs. Highly recommend it!”
“I visit this location a few times a year when I need to purchase multiple items in a short time frame.
Prices are decent, selections are fair which is expected for a discount store. It is a bit messy, but understandable as trying to organize may be challenging as this location is always crowded and customers do handle things.
Overall if you are visiting for research or purchasing this place gets it done for you.”
9:30AM - 9:30PM
1230 Fitzgerald Dr, Pinole
Department Stores
“I was so impressed with this store! I haven't been to TJ Maxx in years. It was so organized. The staff was ao helpful and friendly. I cant wait to go again.”
9:30AM - 9:30PM
1827 Ygnacio Valley Rd, Walnut Creek
Department Stores
“There's a lot of variety of merchandise to shop for, and it's very neatly displayed.
The parking is convenient and accessible, the shopping hours are good.”
“I had an excellent experience at Macy’s Concord, all thanks to Richard, the Suit Ambassador.
From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to make sure everything fit right, gave honest recommendations, and made the whole process feel smooth and easy.
You can tell he takes pride in his work and really cares about helping people look their best. That level of service is rare.
If you’re shopping for a suit, I highly recommend asking for Richard. He’ll take care of you the right way.”
“Clean, comfortable, well run. Not a small feat considering generous 11 PM closing times (12 midnight this past holiday season). Prices are a bit high, but leavened by frequent door busters and clearance discounts. Staff once cheerfully went out of their way to help me find odd-sized boxes in the back of the store. This location stands out even in a well run suburb like Downtown Walnut Creek as a consistently enjoyable shopping experience. Among the very best of chain retail in 2026.”
“I love Ross. I have to mentally prepare to search... and I can usually find at least one outfit with shoes to match (if I'm flexible) and a purse at the last minute for an event or job interview!”
7AM - 10PM
2700 5th St, Alameda
Department Stores
“100% satisfaction at this location. Alameda Ca Target is crushing it. Staff is wonderful and using the drive up pick up order is so easy and they are on it.
Thanks Target of Alameda, CA.”
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“Kinda screams 'old lady store' from the window but...when you go in, you can almost always find what you need. The buyers are great and they have solid selections in all of the categories of the 'department store'. Nice to be able to get your kid some sneakers without having to "do" Walnut Creek. I appreciate all the locations but generally favor Orinda, though I'm a Lafayette resident...”