The UPS Store in Pacific Grove is an efficient and friendly location, known for being very convenient with good parking. It offers expert packing, shipping, printing, mailbox services, notary, shredding, and faxing. Customers report always having a good experience, describing the staff as extremely courteous, helpful, cheerful, knowledgeable, and super friendly. They note the stellar service makes tasks like shipping and Amazon returns extra easy and speedy. The store is locally owned and operated, with staff receiving high praise for their excellent customer service and effort, making customers feel helped and eager to return for all their needs.
Adrian was so helpful to me. I had to send back an order from Amazon. He explained in detail what I had to do. I did it and he did his part. Was very pleased. I also had Mandy before in helping me and she was great. 5 stars for both of them.
December 2024
Excellent service. Very kind and knowledgeable associates.
September 2024
The staff (both people in there) took their time and were extremely courteous and helpful throughout the procedure. The people connection was super. It took a lot of effort on their part and they were cheerful and helpful throughout.
