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“I faced some issues with my T-Mobile service, but the AT&T store manager efficiently helped me transfer my numbers to AT&T. He offered a excellent deal and a new phone with home Internet at a lower cost than I was paying with T-Mobile. His assistance was crucial, especially since T-Mobile customer service was unhelpful and time-consuming. Thanks to his guidance, all my information was successfully transferred, and now I have reliable service on my new phone. I confidently recommend this store to anyone in the city.”
“nelly is very knowledgeable about her phones helped me out today fix my phone and all the pop ups i was having. i went to another cricket store and they immediately just told me i had to get a new phone. nelly took her time and fixed my phone and told me a have a great promo and added a new phone to my account . i was ho happy with my experience today. thanks a million nelly”
10AM - 8PM
717 Broadway, Millbrae
Mobile Phones
“Restored my trust in Verizon – excellent service from Valentino and Julian! I typically avoid going to Verizon stores, but this experience completely returned my trust. I came in with a complex request: I needed to open a business account, get a new phone number, and transfer an existing number from personal to business.
Valentino and Julian were fantastic. They provided excellent, attentive service and handled the entire process perfectly from start to finish. It was a wonderful experience to have this done so smoothly. Highly recommended!”
“Came in pretty late on a Friday but they were still able to repair my phone super quick. Really appreciate the great service! Definitely recommend going here if you’re looking for a fast and easy service.”
11AM - 6PM
2575 San Bruno Ave, San Francisco
Mobile Phones
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“Big thanks to the Irene and Jacky for making my switch from Xfinity so easy! They walked me through every step, answered all my questions, and even set me up with a great promotion. Couldn’t be happier with my new service.”
“incredible customer service from this store the employees nelly really helps you out with any phone issues you might have and she offers great deals if you need a new phone or even tablet”
“Best metro in the Daly city area!, the staff are the best and always help out and listen thoroughly to your questions and concerns. Today I was helped by Jenry who attended my husband with his new phone and was able to get all his old stuff back from his broken phone!, the staff is always doing their best to give the customers the best deals they can get!, thank y'all for an amazing experience, ?”
“I had an outstanding experience at the Verizon store on Sloat Blvd, thanks entirely to Sarron. From the moment I walked in, he welcomed every customer with genuine warmth and professionalism. His customer service is truly top-tier—he took the time to listen carefully, addressed every issue with patience and care, and made sure nothing felt rushed or overlooked.
What impressed me most was his ability to troubleshoot long-standing issues I had been dealing with for quite some time. Sarron successfully resolved problems with my eSIM, messaging, email, and several other related issues that others had been unable to fix. His technical expertise and depth of knowledge were evident throughout the process, and he explained everything clearly and confidently.
Beyond his technical skill, Sarron’s personable nature and strong client interaction made the entire experience stress-free and genuinely pleasant. He is a valuable asset to Verizon, and I sincerely hope he receives recognition for his hard work and dedication. If you visit the Sloat Blvd location, you’re in excellent hands with Sarron - he is an absolute pleasure to work with!”
“Impressed. They fixed my phone which I thought was initially destroyed. I had dropped it more than once over a couple years. I took it in after the final drop that yielded no screen and I had to massage it to just see the backlight. They took it for a couple hours and gave it back to me- it looks like its brand new out of the case! Amazing work guys!”
“Brandon took excellent care of us. The ATT store at Westlake said they couldn't change the name on our account to complete an upgrade to a new phone. Brandon took less than 5 minutes to change the name. We bought an i17 and he helped download our data too. Perfect service! Thank you.”
“Michi from att gellert Blvd was the sweetest soul of all. It was God's blessing for her to help me out. As a 84 year old, I felt very cherished by Michi by her kindness, patience, and attentiveness. I hope all att workers learn from michi on how customers should be treated”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“It was late evening needed to quickly transfer original number to a iPhone backup phone might've been a 20 minute wait. The young man was so chill and so knowledgeable and I was on my merry way.✨”
“Lovely experience. Ho Pan Chan really helped me and my family. He was able to get our phone bill cut down by a lot because of the running promotion. With new upgraded phones as well. He gave a detailed breakdown of everything and answered any questions that we had. 10/10 would recommend.”
10AM - 7PM
306 Grand Ave, South San Francisco
Mobile Phones
“very good customer service from nelly and nicole extremely friendly and super helpful. nelly also mention that cricket now has home internet. definitely will be coming back for that”
“I want to express my gratitude to the manager Kierstan and her associate from the stonetown T-mobile store, Kierstan was extremely nice, patient and smart, she took care of an old issue from my phone, her service was excellent and beyond expectation, I am a very happy customer! Thank you Kierstan!”
“I just went to this repair shop (which is my family’s go to place for any electronic repairs) and the owner replaced my iPhone 15 screen deftly and refused to charge me for the service. Thank you! Very generous and helpful. I think his name is Jimmy.”
“We had a great experience with Victoria and Mallory at this store. Helped us through a difficult transfer from a really old Samsung phone to a brand new iPhone. They are smart, patient, professional, and kind. We highly recommend them and this store! Thank you for everything!”
“I was shopping at the 99 ranch market and my phone doesn't work somehow. Despite the fact that I'm using Verizon, the boy who works there is still willing to help me solve the problem patiently and friendly.”
“Purchased this speaker & a portable last week. My kids love how the speaker lights up it's pretty bright & loud, my kids LOVE it!! A young lady helped me out, very kind & gave me the best deal for both. It seems like every body that works there are all friendly. I'm definitely going back and definitely recommend people to the store if I remember the young lady name is Zaira .”
“Raymond Liu is the kindest person I have ever met at T-mobile. He helped me with my phone that had a virus problem. He was very patient and understanding with this very old woman even though I have a very hard time hearing and understanding. I recommend Raymond Liu to everyone who needs help at T-mobile. He is an expert with phones and I cannot praise his professonal attitude enough! Thank you, Raymond!”
“Oh, man am I glad these guys came to town. They were everything for me that the guys at T-Mobile up the street failed to be. I got to drop my phone bill from $70/month to $30, and get my Moto Stylus thrown in for just a little more, and oh man did I need that break!
They put their Lifeline association right out front, so everyone on foodstamps or GA and so on are gonna get hit with some STEEEP discounts! I couldn't get the smile off my face when I found out what I was gonna pay!
Gonna see how the service serves me for a few months before I comment on it, but the Storefront Manner is the BEST!”
“Kellyany was just wonderful setting up my and Elaine’s phones yesterday! She was a pleasure working with, explaining and listening to our questions. She spent quite a lot of time with as we didn’t just purchase phone but iPads as well! That manager Frank should be lucky to have an assistant like Kelly, he was hovering around and obviously she felt it. Back off Frank! Kelly is great!? Thanks again”
“DEEP AND SAMAR great people. The customer service is excellent—I have dealt with them for both business and personal . I like ties store. I recommend this store”
“Frankie is one of the warmest managers I've ever dealt with! I felt right at home. I was acknowledged immediately and given an accurate wait time! When I returned for my exchange Susanna was pleasant as well. Top tier store!!!”
“I highly recommend this place. They all were super friendly and responsive especially Christian.They fixed my LG V60 phone's cracked screen perfectly. There was an issue with the camera after they replaced the screen which they took care of with no charge and no hesitation.They are an awesome part of our local community!”
“They were very knowledgeable and did not over sell me additional products. I’m excited to experience this new carrier. Att&t to T- Mobile. Will update if necessary!”
“I'm giving this store a 5-star because of one of their staff, Jaime. I had an issue with my iPhone not knowing if it can be fixed without going to an Apple Store. I got inside and Jaime immediately asked me if I needed help. I told him what's going on and he patiently tinkered with the device. He explained to me what might be the problem. I was getting worried because we were getting nowhere. Then he told me to go to an Apple Store instead. Nevertheless, he tried another "trick" and lo and behold! My phone was unlocked with my passcode. I really appreciated Jaime's patience & knowledge. But most of all, his tenacity in helping a distraught person...me. This T-Mobile store has an asset in Jaime. I went to the same store 2 years ago and the staff were on their phones and didn't even lift their heads until I greeted them. This time, what a huge difference. Jaime is the best! !”
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“I had an amazing experience at the Metro PCS on 799 Hickey Blvd in Pacifica. From the moment I walked in, the service was welcoming and professional. Ahmed was the one who helped me, and he truly went above and beyond.
He took his time explaining all of my options, breaking down the pricing clearly, and answering every question I had without making me feel rushed. I came in looking to get two phones with two phone lines, and Ahmed worked with me to settle on a price that made sense for my budget. I really appreciated how patient and transparent he was throughout the entire process.
It’s not often you find someone who genuinely cares about making sure you leave satisfied, but that’s exactly how I felt. The whole experience was smooth, stress-free, and honestly way better than I expected. If you’re going to the Metro PCS in Pacifica, I highly recommend asking for Ahmed. You won’t be disappointed!”