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“This store has everything including the BEST customer service. My husband lost a washer off his walker. They not only found one for us as we waited at the counter but also applied it to his walker making sure it was good and tight so it wouldn't fall off again.They made our day!!!”
“Lowe’s used to be better but Home Depot has far superior customer service staff and cashiers. At night don’t expect much help from department staff. But if you want advice you know to stop during day or better go to Ace - The Helpful Hardware Folks. But Home Depot is a decent alternative.”
“Yoshi is a true gentleman. I brought my Stihl RMI 422 P robotic mower all the way from Phoenix today for him to run diagnostics and a software update and he was nothing but professional. Unfortunately, the unit is beyond economic repair so it was a lot of driving for a disappointing end. Yoshi would not let me pay him for his time and was very empathetic, something other mower shops could really learn from.”
“Shoutout to Darin, the Professional Color Advisor at the Palm Springs store, for recommending Deco Prime and Deco Glo products to renovate our kitchen cabinets. He gave us a rich and soothing color palette that complements a unique Midcentury appliance. We can’t say enough about the superior quality of this paint and how easy it was to achieve a perfectly smooth, even finish with rollers. We’ll only be using Dunn-Edwards paints for all our future projects!”
“Andy and Zach in the tool rental department are hands down the best! I made a mistake...while several and they were both patient and kind while assisting me. I could not express how grateful I am for these two individuals! Quality customer service!”
“Andy and Zach in the tool rental department are hands down the best! I made a mistake...while several and they were both patient and kind while assisting me. I could not express how grateful I am for these two individuals! Quality customer service!”
“This is our local Lowe's and we go regularly. Actual DIY items are being replaced by seasonal decor and other less useful items. Staff help is patchy - - like most places, but staff are extremely friendly. Overall it's OK, but half the time they don't have everything for a project and we also have to go to Home Depot across the street.”
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“Every employee was so helpful respectful and kind. My 14 month old daughter and me came to make a copy of a key and it was actually really fun. Just all around good vibes and great customer service.”