Hardware Stores in Palm Springs, CA

“The two big nationwide home improvement stores are the reason I’m now a new customer of this Ace Hardware. Why? We purchased a Schlage lock from one of the two big nationwide home improvement stores. They tried but couldn’t rekey it. We went to the other nationwide home improvement store. They thought they could rekey it, but the person wasn’t working that day or any day we visited. So we returned the Schlage lock and purchased the same Schlage lock at this Ace Hardware, but at a lower price. They didn’t have one person in key & lock department, they had THREE people working, but it only took one of them to rekey the lock. Better yet, no charge, since I purchased the new lock there. “Ace is the place with the helpful hardware man” & has won over this customer.”

“Palm Springs oldest store has just about anything you might need. Larry and his crew always greet you right when you walk in. I wouldn't go anywhere else—highly recommend for any DIY stuff!”

“Don't do what I did by showing up right before they close. Its bad as a customer. Eventhough I did, he helped me right away and had the part I needed along with additional information around the part, if I needed that as well. I am very appreciative of the willingness to help last minute. He even helped another customer shortly after me. I will absolutely return.”

“5/5 Stars – Incredible customer service in the paint department!

I had a wonderful experience at the Home Depot paint department thanks to Robbin and Kenny. They were so incredibly helpful, patient, and creative while helping me choose and match custom colors. Remodeling and picking out paint palettes can feel overwhelming, but they took the time to make sure I got exactly what I needed. Outstanding customer service from start to finish—thank you, Robbin and Kenny!”

“We have a midcentury modern house and were debating on colors for the exterior. While looking at the many paint samples on the wall, we were fortunate to start a conversation with Darin, who is the Color Advisor for Dunn-Edwards. We consulted with Darin about several color schemes and with his help, came up with a plan we are very excited about. We've never been to a paint store with a Color Advisor on staff and it made all the difference.”

“Andy and Zach in the tool rental department are hands down the best! I made a mistake...while several and they were both patient and kind while assisting me. I could not express how grateful I am for these two individuals! Quality customer service!”

“I don’t normally write reviews, but Kevin truly deserves to be recognized for his dedication and his ability to go above and beyond for his customers.
Kevin J. was extremely knowledgeable and informative about the different types of flooring, as well as the entire process involved with having new flooring installed. He took the time to explain everything clearly, answered all of my questions, and never once made me feel rushed. His professionalism, patience, and genuine willingness to help really stood out.
What impressed me even more was that I had some additional questions about things outside of the flooring department, and Kevin was still able to answer those as well. His knowledge went well beyond his department, and it was clear that he genuinely cares about helping people. He went above and beyond what I would have expected from an associate, and that made a lasting impression on me.
I’ve been to several Lowe’s stores over the years for various remodeling projects, and I can honestly say that I have never come across someone as professional, patient, knowledgeable, and helpful as Kevin. Lowe’s should be extremely proud to have an associate like him. He is a huge asset to your company and a wonderful representative of what exceptional customer service should look like.
I’m going to consult with my wife, and when we’re ready to move forward, I will absolutely be back. Kevin is the only person I want to work with going forward. He earned my trust simply by taking the time to make sure I understood my options and felt comfortable with the process.
Thank you, Kevin, for your time, your expertise, your patience, and for genuinely caring about helping me. I sincerely appreciate everything you did and the way you went above and beyond to make sure I had the information I needed.
Kevin, you are truly a tremendous asset to Lowe’s. I hope your management recognizes just how valuable you are. Thank you again for all your help and for making such a positive impression. Sincerely and with great appreciation….Sebastian”