Apartments in Palo Alto, CA

“I have loved living at the Palomino.  The building is great and the staff is so responsive and attentive, particularly Tony Watson, the property manager, and Martin, the building supervisor.  Martin is always quick to handle any issues I have with my unit. And throughout the process of finding the apartment, applying for the apartment, moving in and living in the apartment, Tony has been there every step of the way.  He was and is so responsive to every question, email and text—even on his days off!  He made a stressful process absolutely stress-free.  I especially appreciated how he organized building-wide social events for the residents to get to know one another. Everyone in the building is so friendly, and Tony seems to be friends with them all. He is an outstanding representative of the Palomino and I am grateful for our interactions with Tony.”

“Mia really is great place to live in. Taylor kindly answered our questions and helped us with administrative matters as well. We are satisfied with all the service and facilities here! I highly recommend this place for your housing.”

“Amenity and maintenance service are great! Leasing accommodation need to be improved as upgrading or switching request is not been responded or processed after 6-month.”

“I have been living here for 5 years, and overall this is a nice place to live. Thanks to the property management team. They diligently makes efforts to keep the building nice and clean, and I really appreciate it. It is an old building, so it requires a lot of repair/maintenance work, but they pretty much attend to it everyday. The units are spacious with a plenty of storage space, and countertops, floors, fixtures, etc are upgraded. I also like the mid century style.”

“Spent a year living here as I worked in Palo Alto and just wanted to highlight how lovely the leasing and maintenance team were, as well as how nice the units are! Despite not being a modern construction, I think I've seen less bugs (two spiders in a year, and I kept my unit fairly humid) than on the 33rd floor of a new construction I lived in prior!

The sound proofing is fairly good, except for when my upstairs neighbor bought weights and was dropping them at odd hours. Linda went above and beyond to address this issue with the neighbor, even emailing Blueground on my behalf as the upstairs unit was a Blueground rental (Blueground has a couple rentals in the apartment, but because of how jacked up the prices are the renters are usually older working professionals and don't ever do something like this. This one time was an exception, and as it was during the summer months I'm pretty sure my upstairs neighbor was some intern).

Work orders are fixed promptly, and Linda is extremely fast at responding to any email requests. While some delivery drivers bring up the packages and some don't, you really can't complain. Linda will email you if you forget to pick up your packages and remind you about them, and all around is just so stellar. Rufino and Juan are also super great at dealing with requests.

You can also get a laundry machine installed in your unit for a very reasonable price, and once you get over the learning curve of using this thing it's really nice to have. Kitchen is nice and spacious, and the floor to ceiling windows are really nice for ventilation. The closet space is also great – don't think I'll find another unit with so much space for all my clothes!

The apartment is also fairly close to a Whole Foods (~10 min walk, 3 min drive) and a Trader Joe's (~5 min walk), and the parking situation is also nice. It's a nice gated (free!) garage that you use a remote control to open and close, and the parking spots are nice and spacious.

I will say that the garbage truck does come around 6:30AM regularly, and it may rattle your windows / beep outside for a bit, so it's probably good to invest in a sound machine and some earplugs or wake up early if you're a light sleeper. Overall, the property is really nicely maintained and the other residents are all super sweet, and once again Linda, Rufino, and Juan are truly amazing!

P.S. Also not to discredit other people but I find it really doubtful that Linda et al have not been responding to people's emails. Also, I did see one review about AI assistants and I'm pretty sure they don't have that anymore – all calls go directly to the leasing office without EliseAI or some other AI bot.”

“I have rented at Parker Palo Alto for almost 10 years, and based on my personal experience it is one of the best places to live in Palo Alto, California. Great maintenance service, wonderful neighbors, comfortable apartments, and kind/ helpful staff.”