I scheduled an appointment to order a new phone at 1 pm. Coming to the store I found a sign "Lunch back by 2 pm" and the door was closed.And when I was back at 2:10, I found another sign.Are you kidding???I have just one question: do you really think I will stay with Verizon if they provide such service?
August 2023
Ernesto was fantastic. Very helpful and patient. Good customer service is so hard to find but Ernesto went above and beyond
August 2023
Very nice, Ernesto was able to troubleshoot my issue in less than 5 min. It took a few minutes to do the SIM swap and get everything back on the network. In and out of the store overall in about 20 min. Great experience; will go here again! Thanks Ernesto!
