Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Palo Alto store. Customers can also conveniently schedule in-store appointments or place online orders, with options for free 2-day shipping, express lockers, and same-day delivery. The reviews highlight the exceptional customer service provided by Verizon employees, such as Justin, Jocelyn, Jay, Yaritza, Joselyn, and Shannon, who have been praised for their patience, clarity, and professionalism in resolving customer issues and providing personalized assistance. Customers have expressed their gratitude for the time and effort these employees have dedicated to ensuring a satisfactory experience.
Samantha is a wiz! Took me through all the steps easily. So friendly too!
August 2026
Amber helped us set up a new line for a friend who was signing up for the first time. She was so patient and kind. Armando was also helpful. Thanks so much for the kind and helpful service.
August 2026
Armando was amazing! Got me in and out with a great pricing