“Went shopping yesterday, the store looked so nice, clean and very easy to shop from but the best part was when I went to the second floor women section this lady name Janice came and ask me how she can help me. She is so pleasent, polite, professional and helpful. I truly appreciate Janice Smith for making me feel welcome and making my shopping experience joyful and fun!!”
“The quality of items is good.
The one thing that I don’t like about their cosmetics counters are if they don’t have the color or scent you want they’ll sell you a different color or scent and not tell you. You basically find out when you get home that the item was incorrect.”
“This is a shout-out for Janice who works in the Women's clothing department on the second floor. What an asset to Macy's! Not only was she helpful and customer service driven when it comes to apparel, but she also unhesitatingly assisted me in finding the right exit down the escalator (there are many exits in this big store). Thank you so much, Janice, for making my Macy's experience exceptional.”
“I accompanied a friend to Nordstrom in the Stanford Shopping Center and found two pairs of ankle high boots in the shoe department that met my requirements. And both were on sale. Lucy, the sales representative, provided welcome assistance in finding them after I nearly lost hope having looked initially at higher priced pairs. She was personable, knowledgeable and a delight to deal with.”