The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, attracting over 30 million members. It offers a wide selection of bags, jewelry, and clothing from top designers like Chanel, Gucci, Louis Vuitton, and Prada. The company has retail locations across the US, where customers can enjoy services such as shopping, consignment, free valuations, and personal styling. Customers can also earn $20 to use on a first in-store purchase of at least $100. Reviews highlight friendly and attentive staff, with many customers praising the helpfulness of team members at different locations. Staff members like Allie, Rose, and Anna are described as friendly, knowledgeable, and eager to assist, whether in providing detailed product information, helping with purchases, or offering advice. One customer appreciated a quick and smooth transaction when selling unused Louis Vuitton bags, with immediate payment received. Others valued the detailed photos and follow-up service when purchasing luxury bags remotely, ensuring satisfaction even without physically touching the items. Overall, The RealReal provides a welcoming environment with expert staff who assist in buying and selling luxury items, making it a trusted place for luxury resale shopping and consignment.
Really nice store with fantastic layout. Both Erica and Morgan helped me out today and were very helpful!
May 2026
Erika and Ana were a delight to work with during my shopping experience at the RealReal. Thanks for the laughter ladies. They were patient and humored my whims while I tried on the jewelry. I ended up with a beautiful Tiffany's ring. It felt serendipitous finding this piece to add to my collection.
April 2026
Sam is amazing to work with. He is what keeps me coming back to sell with TRR
