“I have been very happy dealing with Shop-Orthopedics.. I've been dealing with knee problems and using compression sleeves for many years. I ordered a few sleeves from S-O.. No fault of theirs' two of the sleeves did not provided the support I needed. I kept the other ones... Without any problem, I was able to return the two and they gave me a prompt refund... I greatly appreciate having an alternative to Amazon. A very good experience with SO. Keith”
“I communicated with Leslie from Customer Service who assisted me with an exchange. I purchased a motorcycle jacket liner that was too big and I sent it back in exchange for a smaller size. The company's policy is to inspect the item to be exchanged before they send the new item. The exchange is facilitated through the USPS and it takes many days for packages to travel between California and Florida. I asked Leslie if there was a way to speed up the process because of an upcoming motorcycle trip, and she told me that I could purchase a new jacket liner and the exchanged liner's status would be reclassified as a return and they would forego the $10 return fee the company charges. Exchange items are free and a returned item includes a $10 fee. Although you can only contact the company through email correspondence, I found them responsive and willing to accommodate my needs. Thank you very much Leslie and Venture Heat.”
“First of all this company is number “1” not just in the hyperbaric oxygen realm; but their customer relations is second to none! I have been dealing with this business for well over 16 years, yet I felt compelled to specifically mention Grant Jenkins, this particular gentleman in my book is a true all-star. Meaning, every single time, no matter how many times I would call or email him for instructions, advice on using my chamber etc., he doesn’t leave any stones unturned (his demeanor is pleasant, he listens) and you as a customer, never feel like you have to get a second opinion from anywhere else. Questions always answered, if not that day; defintely the next day. It is a true pleasure interacting with such a knowledgeable person, who represents an industry leading company such as Oxyhealth, in the field of Hyperbaric Oxygen Therapy (HBOT).”
“I have been a customer of Medico for several years now. Initially I was attracted by the pricing. That remains competitive. What I really appreciate about this company is the excellent customer service. Tim Brown has been my delivery man for several years and he goes out of the way to give me excellent customer service. The area manager Craig also has done a great job for me whenever I needed to talk to him about my contract or adjusting my orders. But I think what is particularly impressive is that my location is way off the beaten track, but Tim always manages to get my linens delivered even if it involves some tricky backing up and turning around.”
10AM - 6PM
3474 Katella Ave, Los Alamitos
Medical Supplies
“Julia and Michelle are the best! Very helpful and their knowledge is great! Taking care of someone and getting help from people like them is a breath of fresh air!”
“Play been going here since I was a teenager I'm 47 now the people who work there are really nice considering how pocket gets but they're very fast unprofessional everyone tries to get to know you by your name then when they see you again to go pick up your medicine and they always tell you by your name if they remember you but I like going there it feels like a family are they make you feel like a family”
“The whole team is always super amazing! Tracy was phenomenal! She was very patient and help me figure out how to get my insurance in order to help me get my wheelchair. She went above and beyond and even allowed me to use a loaner until I was able to get everything processed. And when Christian dropped off the wheelchair to me, He did not leave until he made sure I was comfortable and knew how to use the chair. You can tell that they they are in their field because they love helping people!”
“What an excellent place to get your mailing needs done in a jiffy!!! Chi at the counter is great and always greets you with a smile. Highly recommend John's Shop Rite!!!! Remember, plenty of parking in the back.”
“Jenny greets and offers help as me and my wife walk into the store. I look for men’s scrubs which are hard to find. She walks me to the aisle and help me on different selections. She makes my purchase wonderful experience. I end up buying Infiniti and dickie scrubs. These are high quality scrubs I have been looking for. I definitely recommend Scrubs Mania on your next purchase!”
8:30AM - 5:30PM
800 E Wardlow Rd a, Long Beach
Medical Supplies
8:30AM - 5:30PM
10840 Walker St, Cypress
Medical Supplies
“Eric at Kadence Healthcare provides superior customer service! They completed my all my CPAP work in less than one week, and I had a customized in person fitting session. In the past I worked with two other competitors of Kadence, and I wouldn’t be surprised if the competition goes out of business because Kadence’s customer experience is simply the best.”
“This is a great place to get medical supplies and equipment. They have a wide selection of walkers, assisted stand up recliners, shower chairs, and bathroom aids. “Fabbia” Dasani gave me the best customer service! She is great! Get your DME from here! Highly recommended!”
“I purchased dental vacuum from Sky Dental. I want to thank Yamen for helping and getting my office up and running ASAP. He was very organized, and made sure technician came in on time, and got everything done in timely fashion. Even after installation, he called us to make sure everything was okay. Thank you Yamen :)”
“My post is 3 months late and my apologies to Sarah. I visited the medical supply because my son hurt his ankle. Sarah helped me find the boot that would help just from my description of what I told her. My son walked with that boot until he could see is primary care Dr. He had actually ruptured his Achilles. After surgery he was put in a similar boot. His recovery is very well. Thank you Sarah so much for your kindness, patience and great customer service.”
“I called today and I was able to stop by and pick up my grandma's equipment that she desperately needed. The receptionist that helped me today was super sweet and kind. Her name is Marlene and thank goodness for her, she was able to make this possible. This place is efficient, clean & professional. Thank you so much for everything!”
“Thank You to the staff at Elixair. You came and repaired my husband hospital bed. Your tech was friendly and knowledgeable. Your HR department has ALWAYS been helpful making the phone calls to get the services we need. Thanks for all your help.”
“Went to this business today to purchase 4 new scrub sets. Maria was the only employee and she was simply wonderful. She was extremely friendly, professional, helpful and knowledgeable. A real asset to this business, they are lucky to have her! Looking forward to visiting this shop for all my future scrubs and will recommend them to my friends in the medical field. Maria Rocks!”
“They were able to accommodate me for a an exchange after I lost my receipt. Have visited three times and they’re often restocked and very friendly. Variety of selection for both men and women.”
“Great customer service. I get my pregnancy iron pills here. The free ones made me very nauseous. I'd rather pay for some that work for me and my pregnancy. They send to my house for free. They have many Hispanic teas and products as well.”
“Things that I look for at CVS. Could not find and got no help from the employes, found at MEDICAL SUPPLY DEPOT. It was closing time when I called and the owner waited for me to arrive and found everything that I needed after my wife's surgery.Most grateful!”
8:30AM - 6PM
12505 Lambert Rd, Whittier
Medical Supplies
“I called AME at 4:30pm on a Saturday with an urgent medical supply need, and Jason answered the phone. That was the first surprising thing since these days it's so hard getting to a live person. He politely quoted me over the phone and since I was coming from nearly 30mins away, he said he'd be willing to wait for me past the 5pm closing. We got there a few minutes after 5pm, and he still patiently answered all of our questions. We didn't feel rushed at all, and he didn't give us any attitude when we still had a bunch of questions. He even called his boss to ask if they could make an exception to their return policy in case it didn't fit (they couldn't). Jason is seriously a refreshing face to the retail sales experience. This guy should get a raise! Thanks, Jason.”
“Just want to praise Myra at Prompt Medical. She goes above and beyond in her service: detailed, thorough, and proactive in helping customers vs. regular healthcare workers typically encountered. She is an unusual gem and deserves the recognition and a raise!”