The AT&T Store in Pasadena provides phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews highlight that the store is very clean and customers are helped immediately upon entering. The staff is consistently described as pleasant, knowledgeable, friendly, and providing excellent customer service with a great attitude. Employees understand customer needs without overselling and are helpful in making stressful situations a breeze. They assist with switching plans, upgrading devices, and adding accessories like cases and screen protectors. Customers report being incredibly impressed and express a strong intent to return to this location, noting it as a store where they feel taken care of by a team that brings good energy and gets things right.
Francisco and Michael made our experience extremely well. They were very knowledgeable and offered a better deal than what I expected. This is now my store to go to.
June 2024
Michael was very pleasant and knowledgeable. He understood my needs and didn't try to oversell products or services.
June 2024
I was incredibly impressed with the store. It was my first time there. I usually wait a long time in the Temple city store but here I was helped the minute I stepped in the store. The store was very clean and everyone especially the employee that assisted me was very friendly. I am definitely going to make this store my... read full comment
