“One of the clerks there has told me for the last 3 months, that they will have new phones in "by the end of the month". Which month I wonder, since they haven't gotten any in?”
“Hey there peeps , this place is great. I’ve brought my iPhone SE to get my battery replace here before and they are very knowledgeable and helpful. I’ve also recently brought my son’s iPad here because his iPad stopped charging due to him mishandling it ? but again they had it fixed in no time as promised. Also not to mention the prices are affordable , I’ll definitely recommend this place !”
“Thank you Sophia for helping me. She was very patient and she had someone screaming at her over something that wasn't her fault and she kept her cool personally i wouldn't be able to so she rocks for that. Very nice person”
10:00 AM - 8:00 PM
3699 E Foothill Blvd, Pasadena
Mobile Phone Accessories
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Lorena was very helpful!!! She has a great customer service ethics, I would highly recommend this store because of her??
!thank you for your help Lorena!⭐️⭐️⭐️⭐️⭐️”
“Jose is very helpful and knowledgeable when it comes to tech and electronics so glad I came here for a new line and also repaired my screen on my other phone …. Highly recommended”
“Went in on Presidents’ Day to see if I could upgrade one of the phones on my account and get any trade-in credit towards a new Apple Watch for an older model. Joshua helped us and was very helpful and patient throughout the entire duration of our visit. We upgraded to a iPhone 17 Plus and Apple Watch Series 11. Joshua gave us the best promotion available and walked us through the changes to our bill and all future billing cycles, which was minimal. I will definitely be asking for his assistance during all future visits to this location.”
“Carlos was so helpful and even though your system's computers kept crashing, he made my experience with my daughter and I very pleasant. He was attentive and I really appreciate the hard work he put in for us. He's a great employee.”
“Amber, provided exceptional customer service! After purchasing a new cell phone from down the street there, I found that T-mobile could help me to activate my new and it was extraordinary! I walked in, was kindly greeted, supported through the steps, and even enjoyed some side small talk while the phone loaded throughout its activation process. Now, I experience utter joy each day because of the hard work of T-mobile employees who ensure our World stays connected and by consequence filled with Light! Thanks, T-mobile!”
“Excellent service! They fixed my computer's overheating/shutting down issue, and it's been working flawlessly ever since. Very happy with the results. Great job.”