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“One of the clerks there has told me for the last 3 months, that they will have new phones in "by the end of the month". Which month I wonder, since they haven't gotten any in?”
“Hey there peeps , this place is great. I’ve brought my iPhone SE to get my battery replace here before and they are very knowledgeable and helpful. I’ve also recently brought my son’s iPad here because his iPad stopped charging due to him mishandling it ? but again they had it fixed in no time as promised. Also not to mention the prices are affordable , I’ll definitely recommend this place !”
“Great customer service from Martha today. She really took the time to help my blind brother get his service needs updated. Very knowledgeable about various programs and apps, super professional and caring! Thank you Martha”
“Lorena was very helpful!!! She has a great customer service ethics, I would highly recommend this store because of her??
!thank you for your help Lorena!⭐️⭐️⭐️⭐️⭐️”
10:00 AM - 8:00 PM
3699 E Foothill Blvd, Pasadena
Mobile Phone Accessories
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Went in on Presidents’ Day to see if I could upgrade one of the phones on my account and get any trade-in credit towards a new Apple Watch for an older model. Joshua helped us and was very helpful and patient throughout the entire duration of our visit. We upgraded to a iPhone 17 Plus and Apple Watch Series 11. Joshua gave us the best promotion available and walked us through the changes to our bill and all future billing cycles, which was minimal. I will definitely be asking for his assistance during all future visits to this location.”
“Carlos was so helpful and even though your system's computers kept crashing, he made my experience with my daughter and I very pleasant. He was attentive and I really appreciate the hard work he put in for us. He's a great employee.”
“Jose is very helpful and knowledgeable when it comes to tech and electronics so glad I came here for a new line and also repaired my screen on my other phone …. Highly recommended”
“I had an excellent experience with Kali at the T-Mobile Old Pasadena location. She helped me switch from another carrier, and the entire process was incredibly smooth and stress-free. Kali is highly professional, knowledgeable, and truly knows what she’s doing. She took the time to walk me through the details of each plan, explained everything clearly, and made sure I chose the best plan with a great deal that fit my needs. Outstanding customer service from start to finish—highly recommend asking for Kali!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I had my cracked screen replaced at Gadgetneeds, and the entire experience was fantastic. It was my first time needing a screen replacement, and they made the process a breeze. The team was professional, and they had my phone fixed within a few hours. Hopefully, I won't need another repair anytime soon, but if I do, Gadgetneeds will be my go-to!”