The AT&T Store in Pasadena provides phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews highlight that the store is very clean and customers are helped immediately upon entering. The staff is consistently described as pleasant, knowledgeable, friendly, and providing excellent customer service with a great attitude. Employees understand customer needs without overselling and are helpful in making stressful situations a breeze. They assist with switching plans, upgrading devices, and adding accessories like cases and screen protectors. Customers report being incredibly impressed and express a strong intent to return to this location, noting it as a store where they feel taken care of by a team that brings good energy and gets things right.
I was very pleased with the help I received getting my new phone at this AT&T Store! Kristine was knowledgeable and very patient with me!
March 2026
Carlos was so helpful and even though your system's computers kept crashing, he made my experience with my daughter and I very pleasant. He was attentive and I really appreciate the hard work he put in for us. He's a great employee.
March 2026
I’m sorry we were very satisfied with Evan I pushed the wrong number
