Firestone Complete Auto Care in Pasadena, CA, has earned a strong reputation for reliable and friendly service. Customers appreciate the professional and knowledgeable staff, such as Demetri, who go above and beyond to ensure customer satisfaction. Many reviews highlight the quick and efficient service, even during busy times, with staff members like Erick and Karissa providing clear explanations and personalized care. The team is praised for being honest, patient, and helpful, making customers feel comfortable and confident in their auto care choices. From routine maintenance like oil changes and brake inspections to tire sales and repairs, the service is comprehensive and tailored to each vehicle's needs. Customers also value the staff’s kindness and willingness to assist, with some mentioning special efforts, such as cleaning a customer’s chair after surgery. Overall, Firestone Complete Auto Care offers dependable, affordable, and friendly auto services, making it a trusted choice for those in Pasadena seeking quality car care. The location encourages scheduling appointments online or visiting in person to experience their efficient and caring service firsthand.
Friendly customer service, knowledgeable and efficient. Were very helpful when I needed to reschedule and were able to fit me in the next morning.
June 2024
I would like to thank Demetri for his kindness and professionalism. In addition he went above and beyond to make sure my chair was clean because I recently had a total knee replacement surgery. I would definitely recommend my family and friends to this Firestone, location. Thanks again Demetri.
June 2024
I recently came to get service here and it was great service, considering how busy it was. They took care of me in a quick timely manner and had me leave with all my service completed. I appreciate the service!!!!
