Hotels in Pasadena, CA

“Clean room and friendly lady in the front desk, who provides us what we need. Great breakfast and cozy cafeteria. We had a great time staying here. Would come back again next time.There is only one minor thing : We’ve got only one tube(50ml I guess?)of shampoo for three of us for two days’ stay.We brought our own shampoo anyway?”

“We drove up from San Diego and booked one night here at the last minute to celebrate our anniversary. Roman and Claudine at the front were fantastic. They are truly an asset to your team.”

“For our wedding-Had bridal suite and rooms blocked for guests. Overall great experience. Staff were attentive, helpful, friendly, loved the personal touches with welcome frame at front desk for guests/wedding, and the hotel has nice areas for bridal photos including front lobby area and in suite. Smaller hotel with smaller beds/room, but in great location and offers breakfast. Great timely responses from sales staff for months prior. Would stay here again!”

“The Langham Huntington is such a beautiful hotel that is hidden, as it is surrounded by a residential area. I have visited this hotel twice during this month. I came earlier this month for a conference and then I came back with my husband and our little girl dog to walk the grounds and have a nice meal (both The Hideaway Pool Bar and The Terrance are dog friendly, both by the pool. And yes this hotel is also dog friendly in which you may bring your dogs with you when you stay, for an additional fee). Both visits were enjoyable and the staff I interacted with were very friendly and always ready to provide any help or answer any questions if I had any. Staff were also always in smiles when they saw me with my little girl. We enjoyed walking through and taking photos in the Japanese Garden and also in the Horseshoe Garden after lunch. We also enjoyed sitting and relaxing in the tap room, which has a lovely view of the Horseshoe Garden. Most of the hotel was very beautiful, however part of the hotel currently is under construction, with a new pool that will be added and won't be open until later this year. When I came for a conference, it was held in one of the ballrooms. It was nice that each chair came with one of The Langham Huntington's pretty pink pens and notepads for note taking (I saw that other conference attendees took those pink pens when the conference was over from empty chairs). Since this conference was an all day event, breakfast and lunch was provided. I enjoyed the food options that the conference had chosen and thought the food was good overall (although there was a mushroom soup that was very salty that I did not like). The nearby restrooms downstairs from the ballroom were always very clean. As for parking, for day visits, it is rather expensive. Valet seemed to be the only option in which it cost $25. However I was very fortunate for the conference that I attended to have valet included (the conference I attended was sponsored by a large company in which I didn't have to pay for anything). And I was also very lucky to receive an extra validation from the conference to have another day of free validation (which is why I came here for another visit with my husband and our little girl). Overall, I had a great experience with both of these very different visits and am glad that I was able to bring my dog and my husband with me on the last one.”

“I can’t brag about this hotel enough. What a wonderful experience we had staying here for the rose parade! Continental breakfast is fantastic. The staff is so wonderful (Diane was absolutely great helping me reserve my rooms). This location is so close to so many great restaurants. The rooms are simple but really just perfect. We will be returning.”

“Spent the Day for my birthday with my family and grandkids ?❣️
Was so beautiful and peaceful!
Loved the waterfalls! My favorite ❤️ I'm definitely going back soon!”

“Based on my recent experiences staying in various motels and hotels in Arcadia and East Pasadena area, this Best Western inn provides the most balance of comfort, convenience, and cost. If it weren't for the inadequate bathtub drain in my room and unsatisfactory experience with lobby counter staff, I would've bumped this review up to 5 stars based on the value. ・Price The $100~120 post-Covid price range for a single person was reasonable, considering that even bare-minimum budget motels in this area costs $90~100 a night. Note that there's another BW Royale Inn right next door which has the higher $150~200 price point, so be sure not to get these two BWs mixed up when booking. ・Room Very clean room, furnitures in good shape. Comfortable soft king-size bed. Room lighting is not too dim. Closet comes with many hangers, ironing board, clothes iron No pests spotted during 5-day stay. Nightstand lamps have outlets and USB ports. Functional air conditioner, small fridge, and cable TV. Wifi was at least adequate for watching 1080p Youtube live streams. Towels were soft and very well-stocked. Two tissue boxes, one by nightstand and one at the sink. Two trash cans. Bathroom was adequate and supplied with soap, conditioner, and shampoo. I might've been unlucky because the bathtub's drain in my room didn't work very well and kept getting clogged by my long hair strands. The drain also doesn't close fully, so the tub itself had trouble holding in bathwater. ・Amenities Free parking with ample spaces in the lot, though the more convenient side gate on the small street is closed at night. No vagrants or loud noises aside from street traffic. The complementary continental breakfast has decent selection: scrambled eggs, sausage, hash browns, cereals, orange juice, coffee, orange, apple, banana, yogurt, small pancake maker, toasted waffles and bread, packaged danishes and muffins. No bacon or ham. 2% milk only; no soy milk if you're lactose-intolerant like me. The breakfast staff was very friendly and attentive. She was the most pleasant staff member I interacted with at this inn. There was a sizable swimming pool, which I didn't use. Laundry room's washer and dryer charged very reasonable fees comparable to laundromats, and of course detergent costs extra. No exercise room, which I didn't need. ・Service Don't expect the lobby staff to voluntarily ask or tell you anything. If you want any sort of AAA discount or even BW's own membership offers, you must ask about them yourself. For whatever reason, I wasn't allowed to reserve multiple days in advance at the lobby counter and was repeatedly told at the counter I had to book everyday in order to extent my stay. It wasn't until this inn had no vacancy left that I found out I could've booked multiple days if I had done so through BW's website. Needless to say, I was quite irked that none of the lobby receptionists bothered to inform me of this even though I had already expressed my desire to stay longer. ・Location Good location near the 210 freeway, convenient for driving to Universal Studio or Rose Bowl. Somewhat close to the nearest Metro rail station that connects to Downtown LA. Several restaurant options within 15~30 mins walking distance. Within reasonable driving distance to Old Town Pasadena or Arcadia Mall and racetrack.”

“Great location--next to some great restaurants and a short walk to more than three grocery stores

Hot shower: great water flow

The keycard door handle was a little loose”

“Just celebrated my birthday at the Afternoon Tea room with a group of girlfriends. We had a lovely time; the food and tea was excellent, and the room itself is like something out of a fairytale (like the rest of the property). There was a wide selection of savory and sweet foods, each of them equally tasty. My only hesitation to leave a 5 star review was because of the service; it took about 3 times of asking for our waitress to bring water to the table, and wished she had been a bit more attentive to us in general. Granted - it was a busy afternoon with other large parties to attend to, and she did her best while working somewhere that's understaffed. Otherwise, the restaurant was managed well, clean, and had the perfect ambiance for small and large parties alike. They also had us seated near the harpist, bonus points for that too!”

“This hotel was just perfect for a business trip. Great rooms, great accommodations and amenities, a delicious continental breakfast, good parking, and close to do many nice and convenient places. Even if not for business, this would be a perfect place for a little getaway with a nail salon, a massage salon, and great food nearby. And guess what, they allow dogs! 10/10”

“Only stayed for 1 night. But we'll worth it, staff and valet very welcoming. We walked in to the lobby and very clean really nice. Bed was super comfortable slept like a baby. Would definitely book there again”

“ADA - Guest Service Agent - provided excellent welcoming service at check in, thank you!
Great location, walking distance to great eatery in Old Town Pasadena & convenient to public transit systems.
Avoid courtyard facing room - when window is opened, noise from pool area with loud children screaming & yelling unsupervised by adults during the day & cannabis smoking odor permeates through the open window late nights.
Suggestion to management:
Provide microwave in the room. Only one available in the lobby, long lines during meal time.”

“Was a very convenient and reasonably priced stay for about a week at Pasadena, where we were visiting from Massachusetts for a personal reason.

Rooms: Well equipped rooms with daily room service.”

“I know how important hotel reviews are when deciding to book, so want to give credit where credit is due. This was a great place to stay given its price. Got really great sleep on their bed and the room was pretty big also. The free parking is definitely a plus.

Things were quiet at night and definitely never felt in danger or concerned. Would definitely recommend this as a place to stay!”

“We've stayed at the Pasadena Hotel numerous times and enjoy the convenient location and quiet rooms. Derek, at the front desk, is especially helpful and friendly. We'll be back!”

“It's not fancy but it's functional. John, the manager, is a great guy. Room are ok and clean. No problems with bugs, noise or homeless. AMAZING food withing walking distance. Neighborhood is quiet. I would definitely come back again.”

“My first experience here was not good, but I have to change my rating. I have had no problems in the week that I've been here. Quite the opposite. It's been peaceful. It's a great location.”

“We had great service Tomme the manager and Simone the night clerk both so friendly
Simone even made us a little extra Coffee Bag and left for us at Desk
Great little extra touch!
Rooms have newer floors than pictures show
We will definitely stay there again next time
Would love to watch Rose Bowl Parade there sometime!”

“I travel alone ----make things easy. I am old and will stay here again. I am so glad I found. Impeccable clean room--exactly what I like and also leave that way. Felt totally safe--no reason not to. Really comfortable rooms. I fell asleep instantly. The garage is small--I have tiny car. I arrived on time, too. Charger, car wash, groceries--all immediately near. Perfect for me.”

“The hotel manager was very friendly and flexible! Conflicting information online had led me to believe that continental breakfast and a pool were available, which was not true. The manager was very understanding about this confusion and upgraded my room at no charge. It was also very easy to access help at all hours. There was also no issue when I wanted to extend my stay.”

“I really like this place, it was very convenient for me and my weekend stays the past 4 months, but I've noticed the price and tax went up for some reason compared to others that are way closer to more Central to the location so I've had to book elsewhere, I was a regular every weekend. I'm only taking off a star because the price on rooms and tax went up which makes it hard for me to book with them now. Other than that, they are friendly and very accommodating.”

“I stayed in the Residence Inn with my parents during the month of November last year. My experience was great! The rooms were nicely sized, and management was very responsive. I was especially grateful to Ricky who provided excellent customer service and made our three week stay a delight.”

““I had a wonderful stay at this motel! Max was incredibly helpful during check-in, making the process smooth and easy. The rooms are updated and very comfortable. Everyone has been friendly and accommodating. Highly recommend!””

“Easy access, room was fine. Nothing special but felt like a good deal for the price and was convenient for the business meeting I had to be at. This property has a pool and lists room service as available but I didn’t use either”

“Overall, my stay was good. The complimentary breakfast was very enjoyable and a great way to start the day. The hotel is in a decent, safe area, which I appreciated. My only concern was the condition of the seating furniture in the room, it was quite dirty. I would actually suggest replacing the seating furniture altogether, as it really took away from the overall comfort. With that improvement, the experience could be much better.”

“Thank you Jeanette (I hope I didn’t butcher that) but thank you for your help with check in for my family and I. She’s a lovely woman with great customer service.”