Barbara went above and beyond to make sure our suit was absolutely perfect. She was patient, detail-oriented, and genuinely cared about getting everything just right. Hands down the best help we’ve ever had at J.Crew—can’t recommend her enough!
December 2024
I always buy online pickup in store, less busy than the century city location, well worth the money I think, no complaints and I definitely recommend to shop here.
June 2023
Above and beyond. From the moment I walked in the door the personnel here are gracious and a rare example of lovely customer service. It makes me want to return again and again! (And this is data gathered over multiple visits! Always an exceptional experience.)