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“Last minute stop lead to a lifetime purchase.
The team was handling several different customers but I didn’t feel rushed or ignored. My needs were heard, including the budget, and I had a great experience. Easy parking too.”
“Hello! I was there today my man and I went in and was greeted by lousina she was GREAT she knew exactly what she was talking about recommending us all of the right things got perfumes, cologne and make up aswell as skin care products I’m very exited to try out, how ever much yall are paying her it is not enough my god she’s great! Will be returning and hopefully she will be there again to help us with the next purchase cause there’s still so much I wanna buy lousina I hope you have a great day and she is amaze!!!! I hope she sees this or her managers she reverse the recognition”
“What a great place to shop with wonderful helpful customer service personnel. Kevin and Wendy were a delight to meet. Kevin went above and beyond to take care of my needs. I basically have a new Tommy Bahama wardrobe, and I love this store. I'm a loyal forever customer now. 💯😊”
“I love shopping for my husband here! They help me with ties and pocket squares—they always have so many to choose from that are in season and still classic so he gets lots of use out of them.
And yes this is the shop featured in the TV show Shrinking. They love filming in local Pasadena spots.”
“LOVE THIS STORE , hidden gem in Pasadena. Great selection of western wear perfect for this party I was going to. Great prices and friendly staff I'll be back”
“Specious store. I like Old Navy because it's cheap but fairly good quality. This store located in a shopping center, so plenty of parking and other opportunities to shop around. The crew is great and helpful.”
“I am beyond grateful for Mercedes and the incredible work she did on my daughter’s prom dress. With only two days before prom, I was worried we wouldn’t be able to get the alterations done in time, but Mercedes stepped in and worked her magic. The dress turned out absolutely beautiful and fit my daughter perfectly.
What truly stood out was not only her amazing talent and attention to every little detail, but also her kindness and genuine care. Mercedes is one of the sweetest people you could ever meet. She took the time to make sure everything was just right and made us feel completely at ease during what could have been a very stressful situation.
If you’re looking for someone who is incredibly skilled, reliable, and truly passionate about what she does, look no further. Thank you, Mercedes, for helping make my daughter’s prom so memorable and special!”
“This spot has such a good vibe. From the apparel that they sell, to the customer service; everything is excellent. The employees engage with customers and talk fashion/streetwear collabs as well as sneaker culture. It's been around for years and they still continue to provide quality drip and a dope experience.”
“This review is strictly to recognize and employee who every time I shop at J. Crew does not disappoint! I came here today for some holiday shopping, I was greeted and assisted by Christina G. As she was helping me I realized she helped me once before and provided the same excellent customer service! I told myself to make sure I wrote a review today because great customer service is hard to come by! Especially on two separate occasions! She is very patient and helpful, gave me some great feedback and is so genuine. During the holiday season helping customers can be exhausting and overwhelming, but Christina being attentive in her role is just a clear indicator it's who she is naturally. Her hard work and warm personality should be recognized! Much appreciated!”
“I’ve gone here several times this year. Everyone is so nice and helpful. They don’t hover around and ask you 100 questions about what you like or what you’re looking for. They let you shop in peace and are always ready to answer any questions. Recently I ordered something and was delivered the wrong item. They were beyond helpful with the entire return process. Great experience all around.”
“Typically I cannot stand walking into Tilly's I have been to several locations where I am repeatedly ignored it has happened at this location as well. I don't know why it happens but several employees have looked right passed me and approached customers that I guess fit their style a bit more??? I went in this location with a friend this past week and A young man named Gilbert approached my friend and I and ask if we needed help right away! After declining his help, he proceeds to tell us that if we need help getting a shoe size or anything from the back to just let him know and gave us his name. He immediately began organizing shelves and folding clothes. He honestly made my evening. Right before walking in I told my friend that if i experienced bad service or no service at all again, that I would find and make a call to corporate for sure. Not because I wanted to be a "Karen". It's not even a big deal to me to be greeted immediately upon walking into an establishment, but because of just how many locations and employees have displayed such foul attitudes and LITERALLY ignored me in the past or chose to service other people around me but never ME. It was getting ridiculous. But thank you Gilbert! I don't know if it was because you're new or just raised right but don't change. It was the easiest thing to just ask if we needed help. And although we really didn't need help, you were the first person to ever interact with me in a Tilly's.”
“This grunge garage gantry gets me guessing the guests here enjoy the hoppiest IPAs. I'm a big fan of browsing! Nothing has ever demanded I buy it at an Urban Outfitter but there's always some unusual frat boy game, black pair of jeans I am tempted to swap my Hollister no fade stretch for, and pop culture overly on the nose I wish I'd been sent to a big city high school to really understand the references.”
“Very friendly staff. Great inventory both brand items and regular merchandise. Very affordable prices. I came here to sell my items and they gave me the best deals. Better than selling online. It was safe and paid right away.”
“This is best place to buy scrubs for school. Easy to make an appointment just by making a phone call. If the appointment time doesn't work you can just reschedule without a hassle. Variety styles of uniforms and colors. Price is affordable and great customer service. Very friendly.”
“I was fully expecting to walk in and find nothing but overpriced junk, honestly, but man was I wrong. They had some really cool vintage band tees that actually looked like they’d been worn in, not just factory distressed. I ended up spending like an hour just digging through the racks and found a pair of Levi’s that fit perfect for only twelve bucks, it was crazy becuase I’ve been looking for that style forever. The person at the register was super chill and even gave me a tip on when thier new shipments come in. Already planning to go back next week to see what else I missed. Feels good to find a spot that actually has stuff you want to wear without a million dollar price tag.”
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“I was in a rush and the team at Mens Suit Outlet had me in and out in 30 minutes. They quickly took my measurements, helped me pick out a sharp three-piece suit, and matched it perfectly with shoes, a tie, socks, and a dress shirt. I looked and felt like a million bucks.
They pinned my pants for hemming on the spot and had everything ready for pickup the next day. The whole experience was seamless—no pressure, just great service and quality suit at a fair price.
Could not thank the team more and will definitely be back!”