Metro by T-Mobile offers value-packed prepaid cell phone plans with unlimited 5G data at great prices, along with additional exclusive perks. Customers can find the latest iPhone, Samsung, and Motorola phones at their stores. The staff is described as knowledgeable, helpful, and friendly, providing excellent customer service. Specific employees, such as Lorena and Anthony Cedillo, are praised for their expertise, patience, and professionalism in assisting customers with their needs, from setting up new accounts to troubleshooting issues. Customers express satisfaction with the overall experience at Metro by T-Mobile and indicate they will return for future purchases.
Such a pleasant experience at this store! I needed assistance with my father's account and Lorena made it totally painless. She was polite, knowledgeable, and took care of the matter quickly. I'm going to seek her out for any service needs in the future. Thanks again, Lorena!
February 2024
Today February 1st.I met Lorena at the store and explained what my phone was doing and was in need of a new one and she immediately took care of me helped me get what i needed what a customer service got today.Very good at her job and she was so nice.Thank u Lorena for taking care of me
December 2023
Joseph who helped me out is a great guy and the staff always welcomes people in. Every time I have gone they are always busy, not just with customers in-person, but on the phone too, setting up phones. Just be patient you'll be helped and quickly too!
