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“They went really above and beyond. Kim and the whole team were really professional and made sure that every step of the process went as smooth as possible. I recommend this place highly and over any other place.”
“What an incredible experience. I recently got a steal on a used Toyota Rav 4, but the only caveat was the bumpers needed to be replaced. Initially I was quoted at an incredibly high price from another shop. So I went to Lakeville Auto Body for a second opinion, and Patrick almost cut the quote in half! Not only did they put on brand new OEM bumpers, they also touched up some other spots on the car, making it look almost brand new! Patrick is a fantastic guy who will always go above and beyond for his customers. Top notch customer service, honest quotes, and high quality work! What more could you ask for? Oh yeah, and his dog is an absolute sweetheart as well! I will 100% be recommending anyone who needs auto body work done to come here.”
“I would give 10 stars if I could! We are from out of state and had an issue with the vehicle. The owner had me pull right into the bay, and my vehicle was fixed within the hour. Everyone was very friendly and professional. I would highly recommend this place.”
“Moved to Petaluma a year ago and done multiple oil changes, a 30k service, 90k service, and even some bodywork completed with Joe. His prices are fair, the quality of his work is very high, and he is pretty responsive. Honest mechanics are hard to find and I wouldn't continue to his use shop if he wasn't a great professional.”
“Everyone here is professional and friendly. They interfaced with my insurance so there was nothing for me to worry about. I was pleasantly surprised to be offered a complimentary ride home at drop-off AND pick up an extra clean car.”
“I was referred to Shotwell’s Auto Body and I’m so glad I went with them. Charlene is professional and a very kind person. She got me in and out very quickly and took care of all of my needs. I had some paint transfer on my vehicle and she pulled my car to the back, and within 5 minutes my car came out without any trace of the damage ever being there! The quality of service is amazing. I appreciate Charlene and Shotwell’s for all they’ve done and making a difficult time easier on me.”
“This is a top-notch auto body shop -- and they're super honest and fair. I took my car to PAB to have them fix a busted rear running light and a rear side panel that popped out slightly when I backed into a low cement wall. Since it was a small problem I didn't want to use my insurance for the repair bill. They quoted me a very fair price (in writing), and I agreed to it. They ordered the light and it came in after just a couple of days. I took my car in to have the work done and just an hour later they called me to tell me it was finished. Here's the kicker: They charged me NEARLY $100 LESS THAN THE QUOTED AMOUNT!! Turns out they didn't need to fully remove the bumper to get the panel back in, so they lowered my cost. Wow, where do you get that kind of honest service these days??!! And my car looks great. If you need auto body work, go here FIRST.”
“We had a great experience. The car looks great, I got regular updates as they worked on it, and the whole process was easy. We would return here in a heart beat!”
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“An exceedingly happy customer I am!
A manufacturer's defect caused the paint to peel down to the metal on the roof of my RAV4.
I took my vehicle to Rich's Auto Paint & Body Repair and came away with an excellent paint job completed in under two days and at a reasonable price - I couldn't have wanted for more!
Highly recommend!”