“Jack truly went above and beyond to help us with a damaged Bermex chair we purchased from a store in San Diego. Even though he didn’t make a sale from us, he still took the time to provide a solution and followed up six months later to make sure everything worked out and it did.
That level of care and commitment is rare. He is the definition of excellent customer service, and we wouldn’t hesitate to purchase from him in the future. Highly recommend him and his store!”
“We had a perfect experience shopping for a new mattress at Mancini’s with Teddy. He listened carefully to exactly what we were looking for, showed us the best deals, and never once tried to push products we weren’t interested in or anything beyond our budget.
We were in and out of the store in less than 20 minutes—it was by far the most efficient and pleasant mattress shopping experience I’ve ever had!
To top it off, my daughter accidentally left her kindle at the store, and Teddy called me right away to let me know. That level of customer service really stood out.
I would give this place 10 stars if I could. Highly recommend!”
“I’m a homeowner, and Heritage Salvage was recommended to me by my designer who has worked with them often.
I purchased a slab of Parota wood from Heritage and ordered five separate pieces to be built, including a live edge desk, fireplace mantle, and various floating shelves. I worked with Cup at Heritage who prepared sketches based on my ever-changing requirements and started building once I signed off. Cup was great to work with - professional, responsive, and with a problem-solving approach for challenging installs. Heritage delivered all the items on schedule, if not earlier. The quality of their work was excellent, and the items look fabulous in my home.
Heritage Salvage owner Bug has a great selection of slabs and salvaged wood items and employs experienced artisans/craftsmen. The team is great at communication. They were a pleasure to work with and with a client service orientation that I valued as a homeowner. I would recommend them highly for custom woodwork projects.”
“Thank you to the team at Gianola Canvas Products! They created an amazing new umbrella cover! Team was professional and actually finished the project sooner than expected.”
“Vast, sprawling outdoor mall. I needed to have Google Maps direct me to the business I was looking for. The thing is huge and has many, many businesses. It is very clean.”
“Beautiful upscale antique store. They have a wide variety of gorgeous antiques but everything is refinished and refurbished. I will be returning soon to get a couple of items I have my eye on. If you are looking for beautiful antiques then this is your place. Would highly recommend!”
“Ryan from Mack Wallbeds repaired my wallbed/"Murphy bed" this past week, and I was impressed and delighted with the thoroughness of his work. The wallbed needed adjustment and/or repair in various places on both vertical and horizontal planes. It had been installed years before I bought my place and needed serious attention to various problems that'd developed. Ryan had not made or installed this wallbed but was completely focused on identifying and addressing all its issues. I cannot speak highly enough of his knowledge, professionalism, attention to detail, and courtesy. Thanks again, Ryan! Maggie G.”
“Exceptionally gorgeous furniture for a very reasonable price, considering the high quality. Two bureaus were just delivered to my home, and they are even more beautiful than I remembered! They were custom-ordered, so I could have them made in the desired wood and finish. What a treat to have been able to actually see what I was buying, in a brick and mortar store, before purchasing. Thank you, Roe & Co!
Pictured is only the lowboy.The wood is cherry.”
“I stumbled upon this thrift shop while walking around Petaluma over the Memorial Day weekend. They had a sale going on, and I ended up finding some really pretty dishes at great prices. The staff were super nice, and I loved that they used recycled paper bags to pack everything—it was a nice touch. The only small thing was that the bag didn’t have handles, so it was a bit awkward to carry. But overall, it was a really lovely experience. I’d definitely stop by again if I’m in the area.”
“Impressive how there is almost always enough cashiers.
Sucky that the prices have finally reached such a high that I can’t afford to shop there often. That’s not to say they don’t have quality items that are priced fairly. I’m just unable to shop there for a lot of items. It’s a “it’s me not you” thing.
Makes me want to decorate a house every time I go lol”
“Pretty sure we have all been to Target and know what to expect at this point. This particular location is a solid choice compared to neighboring cities with Targets in them. Clean, easy to navigate and helpful staff, not sure what else to really expect from a big box store. I've been here several times for pickups and returns which were easy to perform and lines moved quickly. Self-checkout lines are also well organized by staff helping patrons, if need be, so again well done. A review sometimes does help for chain big box stores, so just leaving it at that.”
“Scott at Mattress Firm in Petaluma was absolutely wonderful! He went above and beyond from the moment we walked in. He was friendly, accommodating, and incredibly patient as I tried out several beds. Because I use a wheelchair, the process takes a little longer than most, and Scott never once made me feel rushed. He took his time, made sure I found exactly what I needed, and even got me some great discounts. We were there for about an hour and he was kind and attentive the entire time. If you're looking for someone who truly cares about the customer experience, ask for Scott. You won't be disappointed!”