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“Overall friendly atmosphere! Mika at the front desk was incredibly helpful and thoughtful, took the time to check in on us while she was busy. Made our transfer to another unit both expedient and delightful! Went above and beyond! It’s a pleasure doing business!”
“Anne is a true professional. She welcomes me with a smile every time I go in the office for needed assistance. Today she told me she was promoted to Manager. Thanks Anne. Please keep promoting excellent customer service. It makes a difference.”
“The staff are very helpful. While they did not have a space that matched what we needed, they were able to find us one at another Public Storage location that did work for us. Would highly recommend to anyone looking for storage space.”
“I was talking to the man in the office about getting a unit as a guy walk by and flip us off then comes into the office yelling and cussing at the Manager spitting in his face and the Manager kept his cool Managers like that you need to keep. Because I would of done so much more. I think you all should tell this Manager what a great job he did keeping his cool.”
“I scheduled last minute and I was quoted fairly and scheduled without issue right away. Everyone from the owner to their team leads kept in great contact thru text and e-mail. Punctual. Priced very fair. I loved everything except being asked to write a review when I was scheduled and not at the end of business. Good Green is great. Would Recommend.”
“Diana and Hector have been amazing! Having stuff in storage is not easy to begin with and they both have made it the best it can be. They are understanding and so helpful. The storage facility is clean and there is a variety of unit sizes to choose from. Support a great local business.”
“North Bay Self-Storage makes life simple. The space is clean, safe, and easy to access. The staff goes beyond helpful. They listen, and they care. Moving in and out is seamless, no fuss, no wasted time.
There’s a quiet confidence in how they run things, like they know what matters most, your peace of mind. Every detail feels thought through, from security to the way the grounds are kept.
If you want a storage place that feels trustworthy and well-tended, this is it. Five stars, without hesitation.”
“My friend Jim Anderson (with his permission to post this review) a former roofing business owner in Petaluma for 20+ years -Anderson Roofing Co. rented from Nagel & Sons for over 20 years. In particular, Walter, one of the sons was outstanding! Walter runs this storage with perfection. He is available for any question, any assistance, he handles this company flawlessly and is forever present to take care of every customer’s needs. It’s like he does everything from A to Z- every time. I recommend this business to anyone looking for quality storing of materials and vehicles. Thank you Walter!”
“I can't say enough about how wonderful Samantha has been. I'm in an awkward situation and she has been so helpful and alert in following up with me. I ended up renting at the McDowall location, but I highly recommend them both. Also, the app is really user friendly.”
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“Samantha was so kind and personable! She showed me a few units to gauge which would work best for what I needed. Was booked quickly and now I’m ready to store my things! Thank you to Samantha!”