“Sandy and his team are the epitome of quality customer service. They are friendly, knowledgeable, efficient, and honest. If I could give them more stars, I certainly would do so.”
“Definitely my go to when it comes to a friendly and honest quality service. David W is my go to guy here. Thank you for going out of the way to find the tires im looking for. youdaman!”
“I've taken my cars to Northbay Automotive for 20 years where I have always gotten great, reliable service at a reasonable price. I have never had the impression of being upsold service that wasn't needed, or that I have been overcharged. Every service has come with a quote, an explanation, and the opportunity to choose which work I want done. They have never done me the "favor" of completing additional work without my pre-approval. They have never inflated the bill after the estimate. All service was performed in a timely manner. Don has a qreat team and I will continue to take my business there.”
“Finally a tire store I can trust, friendly service, family owned, and affordable! Will be back! Thank you Petaluma tire source, wish I knew about this shop sooner! Would of saved hundreds!!!!”
“My car was broken down; lower ball joint snap. Only place I called that could even get me in by the next day. Surprised to be seen Same day, Quick. Great staff, went extra mile inspecting their own parts. And advise given to me for future”
8AM - 5:30PM
1309 Ross St, Petaluma“Glenn provided excellent service on my Diesel Jeep. He quickly understood what the issue was and detailed a reasonable and efficient solution (Something the dealer service dept was not able to do). Glenn and crew were accommodating and communicated well throughout the whole process.Services: Engine repair”
“Been going to Big O for years, first in Santa Rosa and now Petaluma. Great service at both stores. I got a great deal on excellent-rated tires. When it gets cold and tire light comes on all I have to do is drop in and they check all tires. Also replaced a battery a few years ago, again in-and-out quickly and a good price.”
“Been coming here with my '07 Subaru for about three years. Always good service. They make recommendations for future work but don't do the "plumber's whistle." Honest brokers, solid workmanship.”
“I live about two hours away and contacted them over the phone about purchasing a 2023 Cadillac. Eric was so nice and helpful . Zero bs, and zero typical salesman mentality. He was so personable, easy, smart and fast. I would recommend anyone to this dealership. They had a ton of really nice cars/ trucks on the lot. It was easy to find, everyone in the place was so friendly . I was sent over to Kevin for the rest of the process to deal with the financial process... he made it extremely easy. He was really nice, straightforward, personable and professional. These are all qualities I feel like a lot of dealerships Lack these days . Could not have been a better easier experience. Really happy with my car !”
“I live about two hours away and contacted them over the phone about purchasing a 2023 Cadillac. Eric was so nice and helpful . Zero bs, and zero typical salesman mentality. He was so personable, easy, smart and fast. I would recommend anyone to this dealership. They had a ton of really nice cars/ trucks on the lot. It was easy to find, everyone in the place was so friendly . I was sent over to Kevin for the rest of the process to deal with the financial process... he made it extremely easy. He was really nice, straightforward, personable and professional. These are all qualities I feel like a lot of dealerships Lack these days . Could not have been a better easier experience. Really happy with my car !”
“They are really nice and actually bear Costco on the tire price. Can't believe they stocked the Bridgestone RS980AS W rated tires! Now I can go up to 168mph! They are really busy so leave your car and pick up later for the best experience.”
7:30AM - 5PM
1360 Auto Center Dr, Petaluma“I live about two hours away and contacted them over the phone about purchasing a 2023 Cadillac. Eric was so nice and helpful . Zero bs, and zero typical salesman mentality. He was so personable, easy, smart and fast. I would recommend anyone to this dealership. They had a ton of really nice cars/ trucks on the lot. It was easy to find, everyone in the place was so friendly . I was sent over to Kevin for the rest of the process to deal with the financial process... he made it extremely easy. He was really nice, straightforward, personable and professional. These are all qualities I feel like a lot of dealerships Lack these days . Could not have been a better easier experience. Really happy with my car !”
“I had an appointment last week but Victory wasn’t able to keep it (this also happens to my brother frequently) and I didn’t know until I’d arrived for the appointment.I do appreciate the shuttle so I could go meander downtown rather than sit in the waiting room for hours”
“Finding exceptional customer service can be a challenge, which is why Jay & Bill's are the Best at what they do! Exceptional profession, customer-centric service. My Audi's 4-Continental Tires are from Jay & Bills. After a drive up to Canada and back, one tire picked up a nail. No problem: The Jay & Bill Team were on it. They helped me--efficiently and inexpensively--so I was back on the road in now time. Thank you Jay & Bills!”