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“How do I live thee? Let me count the ways!?!
I needed special screws for a project. Called got an employee named Kurtis. He was clear and direct with what I needed, when I arrived there he was to help with what I needed! Please do not waste you time at bigger stores with perhaps ALL the things. They have what you need here plus speed, accuracy and willingness to help! Loved my visit . Wish I needed more today!”
“Chris is always on top of everything when it comes to my oxygen tank deliveries. He makes sure orders are handled quickly and efficiently. And every time I stop by the store, everyone’s customer service is amazing, friendly, professionally and always willing to help. It’s great to work with people who truly care about their customers and take pride in what they do. Highly recommend!”
“One of the best ace hardware stores in the Bay area.
Services, superbs, location is great, and the staff is wonderful.
My go to for my gardening needs. Thank you, thomas ann, eric, keep up the great work”
“Wonderful hardware store with a full selection of boat/marine focused items & knowledgeable staff. We were able to find the correct fuel for our boat's stove, thanks to the associate. Also has all the typical hardware items, including a room full of every screw and bolt you might be looking for.”
“Alameda resident for over 30 years. Went to Encinal True Value Hardware to look for bolts, nuts and washers. They have everything i needed for my project and the lady helped me find them. Highly recommend this hardware store. Before coming here I went to Pagano Hardware at South Shore Center. They have barely anything I wanted or low stock.”
“Came in for a kitchen knife, they were super helpful and showed me everything in my price range and explained pros/cons of each one. Definitely great customer service and will 100% be coming back”
“Y'all no one asked me to write a review but I had to write something cus I literally had the most WONDERFUL experience in this store! Janette and Anna and Devan were so helpful but also so KIND to me when I came in. The store had such a great selection of stuff and I got everything I needed and left smiling!!!!”
“I had a fantastic experience at Marcus Supply Ace Hardware in Oakland, California. The staff was incredibly helpful when I was searching for JB Weld—they guided me right to the exact product I needed. Their knowledge and customer service really stood out, and I felt well taken care of throughout. I highly recommend this store for anyone in need of tools or supplies!”
“Wonderful neighborhood Ace. They have pretty much everything to save you in a pinch and also a lot of the day to day needs as well. Also their open hours are much better than the other local Ace hardware stores.”
“My boyfriend and I stop by here at least a couple times a month because it's close to his place, we both like supporting local businesses, and the staff is always very friendly and helpful. When it came time to upgrade his grill, my boyfriend wanted to patronize the Moraga Ace. He had spent a couple of weeks researching grills, and we went to several stores to look at their inventory. In the end, the grill we chose was not in stock at Moraga Ace, so the owner, Bill, worked with us directly to order the grill. He and his staff assembled and delivered the grill, then Bill gave us several tips on where to put the grill in the backyard and made sure that we were both comfortable connecting and disconnecting the propane tank, turning the propane on, and lighting the various burners. Then he gave us a few tips about how to grill different types of meats and veggies! He even threw in a complimentary long-handled grill brush. Later that weekend, we dropped in for some non-grill-related items and Bill made sure to greet us and ask how the new grill was working out for us. :)”
“First time at this location. Came to follow Mik/Kim from their Central Ave location that closed. Happy to see Lacy there from that store too. Love these people and am happy to support this local business with amazing customer service and people that really know what you need. Thank you!”
“I made 3 keys at Home Depot, but don’t work. Cole hardware stuff found it issue, and made a key works.The original key is little bent , they can help made a copy key even the original is bent !”
“I appreciate this place :). OSH is old school and much more pleasant experience than other big hardware stores. They have all the basic. More specialized things might call for other stores but this is my go-to whenever possible.
Finding someone to help isn't always the easiest but it's likely because they are helping someone else.
I always get great support and friendly people.
Philip Rogers was working temporarily at the Ashby store from his normal Moraga location... And he was awesome. We tracked down exactly what I needed and had a great conversation to top it off about the history of sound recording for movies and music in Emeryville/Berkeley and some of the trailblazers in the area (which he is one of).
Thanks OSH. Headed back now for something I'm gonna guess and hope you have!”
“The team here was incredibly helpful and friendly. They went the extra mile to ensure my needs were met. I purchased a bucket to convert into a planter and needed assistance drilling some holes in the bottom. It seemed like a long shot to ask for help, but they made it happen. Thank you, awesome team!”
“Best one stop HVAC suppliers in business! Tools equipment parts all in one, multi-brand parts supplier.When the others branded companies can’t, Johnstone is your best resource. The best in HVACR Contractor wholesale.”
“Last week, I purchased a pizza slicer from another store, but it broke when I attempted to use it. I came to Laurel Ace to get a replacement because I know that its products are sturdy.
Marcos, the associate who assisted me, not only directed me to the proper aisle, but, to my surprise and gratification, TESTED the slicer to make sure that it would hold up! As if this wasn't enough, I also told me that I could bring it back if I had any problems.
I ALWAYS get great service at my neighborhood Ace, but young Marcos is among the BEST associates who I've ever been blessed to deal with. You can NEVER lose by going to Laurel Ace, particularly if he assists you.”
“Today on 11-13 I called and received the information needed from a very helpful person. With that information I headed to your business and Marcmoreno helped me with my issues. We are 95 and 89 and told him our large freezer went out with all our food and how can he help us. With such kindness, thoughtfulness he assisted us and we want to thank him so very much. Arrived home and did all he suggested we now have our food safe and awaiting the arrival of a new freezer. Huge Thanks again to your fantastic crew.”
“I’m new customer from this store since month ago.
I’m electrical contractor and this store has all materials that normally we use. The price is great!!! The customer service 5 stars.”
“The only lumber yard where they help you load up most of the time. And help you pick through for the good stuff. We go out of our way to go here. And everyone likes their jobs there. That says a lot to me about management.”
“needed just one length of pipe and they were incredibly kind and helpful both over the phone and in person. if i ever have any plumbing needs, this would be my first stop”
“This place, became a new favorite instantly can't say enough about Mike, just awesome human and professional as wellbas the rest of the team, super thankful to Mark, Diego, May. Very helpful and knowledgeable team, that care about their customers and brilliant to make relationships.”
“Multiple sizes of o rings saved me a lot of time and money - an easy fix for a leak in a Hans Grohe pull down kitchen faucet that just needed a new o-ring ! The best $3 I've ever spent.”
“I needed a ' Couple of Disabled & Senior Grabbers right before Closing time. Friendly & Helpful Staff in their EL Cerrito Location.
It was a ' Quick & Ez In & Out '.
Love ❤️ to spend more time browsing their Store.
Lot closer to Berkeley - Albany than HOME DEPOT !!!!!!”
8:30AM - 5:30PM
5048 Woodminster Ln, Oakland
Hardware Stores
“Love this place. Although it is a small shop they almost always have the odd part or piece that I need for the honey do list. Free parking, attentive service and knowledge and no wasted time.”
8AM - 12PM 1 - 3PM
1107 Tenth St, Berkeley
Hardware Stores
“Over the years I've learned to skip searching all the hardware stores for the obscure bolts and fasteners and just go straight to Bowlin, because more often than not they have just what I'm looking for. The staff are friendly and knowledgeable and I would highly recommend Bowlin”
“We purchased out kitchen cabinets, countertops and backsplash. They were very helpful and patient with us in helping with the designs. And their installers were 10 out of 10. Professional and were excellent. And they cleaned behind themselves. And did I mention friendly.”
“As a contractor , finally stopped in here for the first time over home depot or all star rentals . This is the place you need to rent your tools from . High quality, a lot of hilti, cleaned and ready to go .Great pricing and first time customer discount. This is where I’m shopping for now on. I highly recommend using there services”
“Great service again today. I have to say after working in several companies - and from walking into countless - if an employee is comfortable and happy they sometimes sing while working. In this store I heard a beautiful voice singing. I'm not asking for singing. Just an observation of how seemingly everything feels alright here.”
“As a plumbers wife, we have been longtime customers here. The plumbing part selection is wide and vast. The selection of Kohler is outstanding.
My favorite part of the store however is the customer service. There are not many places that greet you by name these days. All are willing to assist you w/whatever you need. Let's not forget the FREE popcorn. Popped fresh everyday. (While supplies last)
Additional notes: easy to get to, plenty of parking, handicap accessible. Check hours before going.”
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“10/10 recommend. Great, friendly neighborhood hardware store. I had a exceptionally positive experience there today with locksmith, Eric. He was exceedingly knowledgeable, friendly, helpful, and honest. It reminded me that not everything is cold and AI in the Bay Area there are genuine people who care about their craft and are providing a needed service without taking advantage of customers. Can't recommend this place enough.”